In this role, you’ll handle inbound inquiries for payoff quotes, review documentation for compliance, and ensure customers receive accurate information regarding their obligations. You’ll also play a key role in maintaining account records, coordinating with internal teams, and closing out accounts in our system of record. If you're someone who enjoys process accuracy, cross-functional collaboration, and providing excellent customer service, this is the opportunity for you.
salary: $27.96 - $27.97 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Accurate and timely processing of customer's inquiries for a payoff quote. Review documentation to ensure customer has met all the necessary requirements for a payoff and that all applicable charges are presented to the customer. Communicates with customers to understand the reason for the payoff. Works closely with other LOB's within Leasing should any issues arise. Processes the termination of accounts on the system of record. Performs maintenance on current portfolio, as needed. Completes various projects assigned by the manager.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.