- Start Date: 8/8/2025
- Career Development: 6 months temp to hire employment with comprehensive job training and continued mentorship
- Starting pay: $21.00 / hour.
- Schedule: Monday-Friday 8:00 am – 4:30 pm during training (approx.4-5 months); with potential to move to 9am
- 5:30pm after training.
- Hybrid requirement is 2-3 days per week in office
Position Overview
As a Rating Specialist in Commercial Lines Service Operations, you'll be crucial in determining premiums for risks using automated and/or manual methods. You'll also process subsequent transactions and issue policies through various systems and resources, including POS, PMS, ACT, Policy Creator, Microsoft Excel, and iBank. Your work will directly contribute to meeting stringent quality and service standards.
salary: $21 - $21.01 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: Associate
Responsibilities
- Develop expertise in rating 1-3 lines of business using automated and/or manual methods.
- Ensure timely and accurate issuance of Commercial Lines policies, quotes, endorsements, and subsequent transactions.
- Collaborate with Underwriters and Underwriting Technicians to deliver accurate products to customers, agents, and insureds.
- Rate and issue new business, renewals, quotes, endorsements, non-renewals, rewrites, cancellations, and more for small and middle market segments, utilizing both automated systems (POS, PMS, ACT) and manual methods (e.g., manual declaration creation, manuscript endorsements).
- Interpret issuance and rating instructions from Underwriters for various policy transactions.
- Provide exceptional customer service to agents and insureds, handling inquiries, resolving errors, and fulfilling requests.
- Stay current with changing conformance/compliance issues, procedural, system, and workflow updates.
- Offer customer service support to Commercial Lines Underwriters through clear written and verbal communication.
- Foster strong relationships within the Commercial Lines Underwriting team with support from senior staff.
- Act as a resource for the Management Team and Underwriting for high-priority rushes and errors within your skillset.
- Receive regular direction on work priorities from mentors and management, ensuring adherence to SLAs and escalating potential missed deadlines.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
