This is an ideal opportunity for a professional with strong communication skills and a passion for providing high-quality service in a healthcare or call center environment. Location: Corpus Christi, TX (Hybrid) Rate: $18.00 per hour Hours: 8-5 Contract
salary: $17 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Conduct outreach calls to members to support care plan follow-ups, answer questions, and provide ongoing education
- Assist members in accessing healthcare and community resources to support their overall well-being
- Serve as the front-line resource for member and provider inquiries, including care plan procedures, scheduling support, and service protocols
- Support onboarding activities by sending welcome letters, educational materials, and related documentation
- Maintain and update non-clinical member records in compliance with state and regulatory standards
- Refer members to appropriate services to address Social Determinants of Health (SDOH) needs
- Collaborate closely with team members and leadership to meet scheduling and compliance targets
- Handle both outbound and inbound calls in a call center-style environment with a focus on member satisfaction
- Perform other administrative and support duties as assigned
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.