customer service / office support .

This role is with a long-standing, family-owned company that has served the community for generations in the heating and HVAC space. As a Customer Service Representative, you'll be a key part of the Sales and Customer Service Department, primarily offering phone support to customers and clients.

Your responsibilities will include price quoting, data entry, and handling customer service conversations and escalations. The ideal candidate will be a fast learner who can quickly adapt to a dynamic environment.

salary: $47,000 - $48,000 per year
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required



Responsibilities

This role will support the Sales and Customer Service Department
Involves phone support for customers and clients.
Involves price quoting, data entry and customer service conversations / escalations.
Ability to learn and quickly adapt in a fast paced environment.


Skills

• Office Support
• Follow-up
• Active Listening
• Telephone Etiquette
• ERP
• Customer Service
• Microsoft Office
• Billing
• Payment Acceptance

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.