This is an ongoing temporary position, with the potential for a long-term engagement (6 months to a year). We're seeking someone who is eager to learn, highly motivated, and passionate about delivering exceptional customer experiences. If you are qualified and interested in this position, please send your resume to jenn.eng@randstadusa.com or apply to this posting today!
salary: $20 - $22 per hour
shift: First
work hours: 9 AM - 6 PM
education: High School
Responsibilities
- Answer a high volume of inbound calls with professionalism and efficiency.
- Provide outstanding customer support, primarily assisting with inquiries related to the plumbing and manufacturing industries.
- Respond to customer emails promptly and accurately.
- Work to resolve customer issues and ensure high levels of customer satisfaction.
- Maintain a positive and empathetic approach in all customer interactions.
Skills
- Call Center Support
- Call Center
- Active Listening
- Follow-up
- Telephone Etiquette
- Empathy
- Adapting to Change
- CRM
- Typing Skills
- Basic Software Skills
- Emails
- Phones
Qualifications
- Years of experience: 1 year
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
