We place a high value on work ethic—it’s the foundation of our team’s success. Our company culture is close-knit, supportive, and all about helping you thrive, starting with hands-on training and continued guidance.
That said, your presence is essential. We expect 100% commitment during your first 90 days, with no absences unless they are pre-approved. This period is critical for your learning, integration, and long-term success here.
What You’ll Need to Succeed
Education:
- High school diploma or equivalent (required)
- 1–2 years in healthcare billing or a similar accounts role (preferred)
- Knowledge of medical billing systems and insurance procedures is a strong plus
- Excellent communication and patient service skills
- strong attention to detail and ability to juggle multiple tasks **MUST know the basics of Excel - no exceptions - and be willing to take an excel skill test before your interview**
salary: $17.5 - $18 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School
Responsibilities
Insurance & Claims
- Follow up on denied or rejected claims and file appeals when needed
- Work directly with insurance providers and patients to resolve claim issues
- Ensure all claims are documented correctly and processed on time
- Respond to patient questions via phone, email, and in-person with professionalism and empathy
- Explain billing procedures and set up payment plans when necessary
- Resolve complex billing issues with tact and efficiency
- Accurately process and post patient payments
- **Must have intermediate excel skills** to navigate billing spreadsheet and post payments accurately
- Review accounts for discrepancies and take corrective action
- Verify insurance coverage and clear up inconsistencies
- Generate and send out patient bills and itemized statements
- Audit patient accounts regularly to ensure accuracy
- Reconcile payments and pursue outstanding balances
- Stay aligned with internal policies and healthcare billing regulations
- Prepare regular reports on billing activities and accounts receivable
- Maintain accurate, up-to-date billing records
- Strictly follow HIPAA and all healthcare compliance guidelines
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
