patient services representative.

Join a nationally recognized healthcare organization in Mountain View, CA, known for over 60 years of service in the heart of Silicon Valley. They have been honored with the 2023 Lantern Award by the Emergency Nurses Association for excellence in leadership, innovation, and compassionate care. Additional accolades include recognition among Newsweek’s World’s Best Hospitals, Magnet® designation for nursing excellence, consistent ranking among America’s 100 Best for Cardiac Care, and the Platinum Performance Achievement Award for heart attack care—received seven years in a row. This is a unique opportunity to be part of a team where clinical excellence, innovation, and a deep commitment to patient care come together in a truly meaningful way.

salary: $21 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School



Responsibilities

Here’s what you’ll be doing:

• Coordinate patient scheduling and registration by collecting demographics, verifying insurance, obtaining authorizations, and communicating out-of-pocket costs in a patient-friendly manner.
• Handle high-volume calls (40–50/day) to schedule appointments, address inquiries, and ensure appropriate use of clinical resources, following established protocols and timelines.
• Support patient satisfaction initiatives by delivering high-quality service, guiding patients through pre-registration, and providing clear instructions and financial information prior to visits.

Here’s what you’ll have:

• High School Diploma required
• EPIC Experience 

Here’s what you’ll get:

• Above market pay at $22.00
• Excellent Benefits
• Friendly coworkers and team members
• Supportive management invested in your success

Skills

• EHR/Epic (1 year of experience is required)

Qualifications

• Years of experience: 1 year
• Experience level:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.