The Benefits Analyst will be responsible for resolving employee inquiries, identifying root causes of issues, and recommending process improvements to enhance workflows. In addition to general benefits administration, this role will also support leave of absence policies and ensure accurate information is shared for payroll processing.
This is a temporary contract role expected to last 3 to 6 months. The position can be fully remote; however, candidates located in the Tri-state area are preferred. Familiarity with ADP EV5 is a plus.
salary: $45 - $55 per hour
shift: First
work hours: 7 AM - 6 PM
education: Bachelors
Responsibilities
- First line of contact for research and resolution of complex escalated participant issues, collaborate with internal and external benefits stakeholders, the HR Operations team and HR partners for problem identification and resolution
- Assist with administering and processing benefits during Open Enrollment period
- Provide guidance and operational support for benefits program including but not limited to benefit plan features, policy interpretation, payroll deductions, member inquiries, invoice processing and communications
- Coordinate the Client's benefits programs with the company’s outsourced vendors according to plan guidelines, federal and state regulation, and established company practices
- Monitors/audits vendor partner interfaces for data integrity including data research, analysis, and testing support
- Handles the production of ongoing reports, extraction of various vendor reports and preparation of required reporting for plan administration and compliance requirements
- Responsible to maintain related process workflows and standard operating procedures, while looking for ongoing process improvement opportunities
- Support project management of department projects and activities, as needed
- working up to 10 hrs of overtime per week
Skills
- Benefits Administration
- Benefits
- ADP Payroll EV5 is a plus
- Knowledge of ERISA
- Workday HRIS and Service Now
- Ability to identify issues
- Able to work independently
- Microsoft Word
- Microsoft Excel
- Powerpoint
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.