salary: $29 - $36 per hour
shift: First
work hours: 8 AM - 4 PM
education: Associate
Responsibilities
- Provide excellent cross collaborative communication and customer service to Customers. 2-to-4-hour response is a key component.
- Must be able to work independently and with minimal supervision.
- Responsible for working within the management structure to receive the appropriate approvals and documentation before completing transaction.
- Accurately process order from order receipt to invoice. Provide order and shipment status to customers and regional contacts. Work with appropriate management to prioritize orders and meet established deadlines.
- Create capital equipment quotations.
- Monitor orders and work cross departmentally with production control, shipping and logistics to acquire needed product information for shipment. Review scheduled ship dates to reflect changes in customer’s delivery requirements. Manage backlog and update or escalate accordingly.
- Analyze inventory and assign to orders building configurations from US inventory locations and completing configurations via order from factory.
- Create and maintain detailed records of communication/interactions and tracking customer activities using various business tools.
- Provide daily, weekly and monthly order status reports. Adhere to month-end cut-off schedules.
- Process orders, returns, exchanges, cancellations, and price adjustments in accordance with the established work instructions (SOP’s) procedures.
- Assist in the creation of forecasts for the sales force.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
