This is a dual-role position where you will be the first point of contact for our customers while also providing essential clerical support to our operations.
Key Responsibilities:
- Moderate Phones: Handle incoming calls with professionalism and efficiency, answering customer questions and directing calls to the appropriate department.
- Heavy Order Review: Meticulously review and process customer orders to ensure accuracy and completeness.
- Other Clerical as Assigned: Perform a variety of clerical tasks, including data entry, filing, and preparing documents.
- Problem-Solving: Investigate and resolve customer issues in a timely and professional manner.
- General Administration: Assist with other office tasks as needed.
- Proven proficiency in Microsoft Office, with a primary focus on Excel and Word.
- Exceptional attention to detail and strong organizational skills.
- Excellent communication and interpersonal skills.
- Demonstrated ability to solve problems and work independently.
- Must be able to move from office to warehouse and help count inventory, clean, move pallets or help order pick up to 50 pounds.
- Bilingual (Spanish/English) helpful
- Job Type: Full-Time, 40 hours per week
- Schedule: Monday through Friday 6:30am-2:30pm with flexibility
- Location: Union City, CA
- Compensation: $22 - $25 per hour DOE
salary: $22 - $25 per hour
shift: First
work hours: 6:30 AM - 2:30 PM
education: High School
Responsibilities
We are hiring a full-time, WAREHOUSE bilingual Customer Service/Clerical Representative in Union City, CA.
This dual-role position handles customer inquiries and provides essential clerical support. You'll be the first point of contact for our customers, managing incoming calls with professionalism and efficiency. A key part of your role will be the meticulous review of customer orders to ensure accuracy and completeness. You will also perform a variety of clerical tasks, including data entry, filing, and preparing documents. The ideal candidate is a self-starter who can investigate and resolve customer issues in a timely manner.
We're looking for someone who is:
- bilingual in Spanish and English
- A proficient user of Microsoft Office, especially Excel and Word
- Highly organized with an exceptional attention to detail
- An effective communicator with strong problem-solving skills
- A professional with a strong work ethic and the ability to work independently
- Must be able to move from office to warehouse with stairs and lift items up to 50 pounds.
- Be ready to help out on the phones or on the floor sweeping or moving pallets
Interested? Apply today!
The essential functions of this role include:
Skills
Qualifications
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
