printer support specialist.

Are you a master of organization with a passion for seamless operations? Do you thrive in a dynamic environment where your efforts directly contribute to a thriving workplace? Our client, a leader in empowering businesses to navigate change with actionable insights and create more meaningful human experiences, is seeking a highly organized and customer-focused Printer Support Specialist to join their team in Norwich! As a dedicated and experienced Print Management First Responder, you will be the primary point of contact for all printer-related issues, ensuring the smooth and efficient operation of our printing infrastructure. If you're ready to make a direct impact and keep things running perfectly, we want to hear from you!

salary: $19 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

As a Printer Support Specialist, job duties include:

• Provide daily support for network and workstation printers, responding to customer requests for technical assistance and training.
• Assess printer malfunctions, troubleshoot paper jams, and resolve a variety of printer issues.
• Deliver toner and manage on-site consumables inventory.
• Perform new printer installations, requiring the ability to lift up to 50 pounds.
• Escalate serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager.
• Keep customers informed about the progress of problem resolution.
• Provide end-users with detailed remote access knowledge and document complete troubleshooting information.

Qualifications:

• 2+ years of Technical or printer support in a fast paced high demand environment.
• Proven IT Help Desk Support experience (application & hardware support).
• Technical Training & Certifications: HP Certifications. 
• Demonstrated customer service skills and the ability to communicate effectively.
• Proven PC and mathematical skills.
• Ability to use logic and reasoning to determine approaches to problems.
• Flu Shot required! 

Ready to make a difference in a dynamic healthcare environment? Apply today for this Printer Support Specialist role!






Skills

Admin

Clerical

Printer Support Specialist

workstation printers

Verbal Communication

Technical Support

Office Support

hardware support

HP Certifications

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.