Position Details
- Location: Westminster, CA 92683
- Position Type: Contract (13 weeks)
- Schedule: Monday-Friday, 9:30 AM - 6:00 PM
- Projected Start Date: September 29, 2025
- Experience Required: Minimum of 2 years as a receptionist or in a similar administrative office role.
salary: $22 - $24 per hour
shift: First
work hours: 9:30 AM - 6 PM
education: High School
Responsibilities
Key Responsibilities
As our PBX Operator, you'll be the first point of contact for many patients, visitors, and staff. Your main responsibilities will include:
- Communication Management: Operating a multi-line telephone switchboard to manage and direct incoming, outgoing, and interoffice calls. You will courteously answer, route, and screen all calls, taking accurate messages and transferring calls as needed.
- Visitor & Patient Interaction: Greeting and assisting all visitors, vendors, and physicians, providing directions and explaining hospital policies like parking and visitation. You will also assist patients with phone calls and help relay messages to staff.
- Emergency Response: Paging for all emergency communications, including Code Blue, fire alerts, stat calls, and other emergency situations per hospital protocol. You'll also inform appropriate personnel of meetings, drills, and other hospital functions via the intercom.
- Information Management: Maintaining a comprehensive directory of hospital personnel and departments by name and extension number, as well as a log of patient names and room numbers to expedite calls.
- Front Desk Oversight: Monitoring the main hospital entrance and notifying the clinical manager of any issues with incoming emergency patients. You will also receive and relay disaster information to the proper personnel and departments.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
