medical secretary / patient access representative.

Become the Heart of Patient Care: Medical Secretary / Patient Access Representative Are you an empathetic communicator with a keen eye for detail? Do you want a career where you are the vital first impression of exceptional healthcare? We are searching for a highly professional and dynamic Medical Secretary / Patient Access Representative to join our dedicated team.

This isn't just a desk job—it's the core of the patient experience. You will be the friendly face and calm, professional voice that guides patients through their entire journey of care, ensuring every step, from the first call to financial clearance, is seamless and stress-free. What You'll Bring: Qualifications for Success

• Education: High School Diploma or GED is required.
  
  
• Experience: Previous experience working in a medical office, hospital, or other healthcare setting is essential.
  
  
• Technical Expertise:
  
  
  • Required proficiency with EPIC and other scheduling software.
    
    
  • knowledge of medical terminology, billing, and insurance processes.
    
    
  • Excellent data entry and computer skills, including proficiency in the Microsoft Office Suite.
    
    
• Key Skills: Exceptional customer service, professional demeanor, superior organizational abilities, and an uncompromising attention to detail.
  
  

Why Join Our Team? If you are passionate about providing world-class customer service and thrive in a fast-paced medical environment, we want to hear from you!

Apply today and take the next step in a meaningful career where your organizational skills directly impact the health and well-being of our community! FOR MORE IMMEDIATE CONSIDERATION, email a current resume to iris.levy@randstadusa.com



salary: $21 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

What You'll Do: Your Essential Role in Patient Access

As our Medical Secretary / Patient Access Representative, you'll manage the critical administrative functions that keep our clinic running efficiently and compassionately:

• Front-Line Patient Advocate: Be the professional first point of contact, greeting and checking in patients with warmth and efficiency, both in person and over the phone.
  
  
• Data Integrity & Registration: Accurately collect and enter complex patient demographic, insurance, and financial information into our EHR system (EPIC proficiency is a must!). Ensure all necessary consents, including HIPAA forms, are completed.
  
  
• Scheduling & Coordination: Expertly manage provider schedules, booking and rescheduling appointments, confirming upcoming visits, and following up on cancellations and no-shows.
  
  
• Financial Clearance Guru: Verify insurance eligibility, benefits, and coverage. You'll be responsible for obtaining essential pre-certifications, authorizations, and referrals. You will also collect co-payments and outstanding balances at the time of service.
  
  
• Administrative Backbone: Maintain strict patient confidentiality in adherence to all HIPAA regulations. Keep patient records organized, manage the front desk area, and handle general clerical duties (faxing, scanning, data entry).
  
  

Skills

Medical Secretary Duties

Patient Care Coordination

Patient Scheduling (1 year of experience is required)

epic (1 year of experience is required)

Qualifications

Years of experience: 1 year

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.