In this fully remote role, you will support subscribers by handling inbound and outbound calls, delivering product training, resolving issues, and documenting interactions using tools like Salesforce and JIRA. You’ll educate customers on digital products such as websites, online tools, and marketing solutions while ensuring a high level of satisfaction and retention. Excellent communication skills, attention to detail, and the ability to multitask are key, as you’ll manage a high call volume and collaborate closely with internal teams.
This is a temporary contract position with the potential to become permanent. The schedule is 10:00 AM–7:00 PM CT, and while the role is fully remote, candidates in the CT time zone are preferred. Experience in customer service is required, familiarity with Microsoft Office is expected, and digital marketing experience is a plus.
Pay ranges from $18.00 to $19.00 per hour. Please apply now- candidates will be contacted based on their skills and experience.
salary: $18.99 - $19 per hour
shift: First
work hours: 10 AM - 7 PM
education: Associate
Responsibilities
In this fully remote role, you will support subscribers by handling inbound and outbound calls, delivering product training, resolving issues, and documenting interactions using tools like Salesforce and JIRA. You’ll educate customers on digital products such as websites, online tools, and marketing solutions while ensuring a high level of satisfaction and retention. Excellent communication skills, attention to detail, and the ability to multitask are key, as you’ll manage a high call volume and collaborate closely with internal teams.
This is a temporary contract position with the potential to become permanent. The schedule is 10:00 AM–7:00 PM CT, and while the role is fully remote, candidates in the CT time zone are preferred. Experience in customer service is required, familiarity with Microsoft Office is expected, and digital marketing experience is a plus.
Pay ranges from $18.00 to $19.00 per hour.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
