This is an entry to mid-level role perfect for someone with about 3 years of experience who enjoys problem-solving, navigating state regulations, and providing empathetic support to employees during important life events.
Qualifications
- Experience: Approximately 3 years of dedicated experience managing leaves of absence and/or benefits administration.
- Subject Matter Expertise: Solid understanding of FMLA regulations and various state-mandated leave programs.
- Communication Skills: Ability to explain complex policy information in a clear, empathetic, and professional manner.
- Detail Orientation: High level of accuracy in tracking dates, deadlines, and compliance requirements.
salary: $25 - $30 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors
Responsibilities
- Leave Case Management: Act as the primary point of contact for all leave-related inquiries. You will manage the "Leave Ticket" queue, ensuring timely and accurate responses to employee questions.
- Process Navigation: Guide employees through the complexities of FMLA, Short-Term Disability (STD), Long-Term Disability (LTD), and company-specific leave policies.
- Compliance: Maintain up-to-date knowledge of evolving State Paid Family & Medical Leave programs (e.g., CA PFL, NY PFL, WA PFML) to ensure company compliance and accurate employee pay.
- Documentation: Coordinate the distribution and collection of required medical certifications and notices, ensuring all records are kept confidential and organized.
- Benefits Support: Assist with general benefits administration, including enrollment support, life event processing, and basic inquiries regarding health and welfare plans.
- Communication: Serve as a bridge between employees, managers, and payroll to ensure leave statuses are clear and pay cycles are uninterrupted.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
