call center representative.

Are you a highly professional and career-driven individual committed to World-Class Service? Randstad is partnering with a leading financial client to hire dedicated Call Center Representatives in South Jordan, Utah.

Join a fast-paced, team-oriented environment and play a crucial role in providing accurate and efficient service to account holders.

Schedule: Sun-Sat 6am to 10pm (will work 5 days for an 8-hr shift each day); Candidates must be flexible to work during this time frame.



HYBRID Schedules:

• All candidates will work remote during training (3 weeks) and then will transition ONSITE
• After working the first 90 days, the MS management team will assess if the contingent worker will be able to start working a hybrid schedule. 

  Equipment requirements for for Training (REMOTE)

• Functioning computer (laptop or desktop – MAC or PC), 2008 versions or higher preferred
• Reliable high speed internet (MUST be able to plug into the ethernet. No direct WIFI)
• Quiet workspace and a phone line
• When you work onsite you will have equipment provided on the client site.

** To be eligible for this role, candidates must be at least 18 years old and hold a high school diploma or equivalent. Please note that a background check and drug screening are required for all applicants.

salary: $21 - $22 per hour
shift: First
work hours: 6 AM - 10 PM
education: High School

Responsibilities

• Respond to calls with a high degree of accuracy and efficiency.
• Consistently meet key department performance metrics.
• Provide functional support across areas including:
  • Cash Management products and services.
  • Online (client website) and Mobile app support.
  • General account or financial related inquiries.

The essential functions of this role include:

working weekends

Skills

Call Center Support (2 years of experience is required)

Call Center (2 years of experience is required)

Telephone Etiquette (2 years of experience is required)

Active Listening (2 years of experience is required)

Basic Software Skills (2 years of experience is required)

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.