salary: $80,000 - $110,000 per year
shift: First
work hours: 8 AM - 4 PM
education: Bachelors
Responsibilities
- Assigns, directs, and supervises the daily tasks and activities of staff, including, but not limited to the accurate and timely tracking of all loan boarding, payment processing, payoff processing, and other transactional functions.
- Responds to clients’ Qualified Written Requests, and credit bureau disputes.
- Ensures the department requests, including team email inboxes and phone calls, are reviewed and responded to timely.
- Freddie Mac processing, remittance and reporting.
- Reviews completed work performed by staff to confirm accuracy and ensure prompt corrections.
- Ensures compliance with established procedures and policy to pursue a positive audit rating.
- Performs timely reviews and clearing of entries of assigned general ledger reconciliations.
- Researches and resolves more complex internal/external client inquiries or discrepancies.
- Recommends and implements changes to increase efficiency and productivity to reduce errors and maintain data integrity.
- Creates and updates desktop procedures.
- Provides team member training and support.
- Assists with preparation of annual Performance Evaluations and coaching/counseling if needed.
- Participates and/or chairs special projects as assigned.
- Ensures compliance with Bank policies and procedures and government regulations.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
