The ideal candidate is a critical thinker who excels at managing sensitive information and can navigate complex scheduling demands with ease. As this is a 100% remote position, you must have a dedicated, professional home workspace and the ability to maintain peak productivity during standard business hours.
Key Responsibilities
- Operational Support: Provide comprehensive administrative backing to the Resource Management and broader team.
- Data Integrity: Perform accurate data entry and maintenance across Salesforce, internal scheduling platforms, Excel trackers, and OneNote.
- Reporting: Pull and distribute daily availability reports, ensuring all data is current and reflects real-time changes.
- Communications: Draft and send professional confirmations, follow-ups, and team updates; manage resourcing outreach and consolidate responses for decision-makers.
- Triage & Workflow: Monitor high-volume requests via Outlook and Microsoft Teams; prioritize tasks and route them to the appropriate Resource Manager.
- Resource Tracking: Monitor and flag internal team bandwidth to assist Resource Managers in staffing decisions.
- Ad-Hoc Projects: Support data cleanup, report creation, and basic analysis to improve overall reporting reliability.
- Education: Bachelor’s degree (BA/BS).
- Technical Skills: High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams) and Salesforce CRM.
- Critical Thinking: Demonstrated analytical and problem-solving skills with the ability to resolve complex situations.
- Communication: Exceptional written and oral communication skills; ability to maintain consistent messaging.
- Project Management: Proven ability to multitask and prioritize effectively in a high-pressure environment.
- Discretion: Demonstrated experience handling sensitive and confidential information with the utmost professionalism.
- Attributes: High level of attention to detail, responsiveness, flexibility, and initiative.
salary: $22 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
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Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.