- 3+ years’ experience in customer service, or service industry position
- Proficiency in MS Office
- Experience utilizing a CRM system is preferred, but not required
- Experience using Microsoft Dynamics 365 F&O is preferred, but not required
- Excellent critical thinking and problem-solving abilities
- Verbal/written communication and customer service skills
- Possess the ability to prioritize and manage multiple tasks
- Ability to work independently as well as within a team setting
salary: $21 - $22 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- The position posting is for a talented, energetic and motivated Customer Service Representative whose
- responsibilities will include, but not be limited to:
- Generating customer requested documentation including, but not limited to: Sales Quotes, Sales
- Orders and RMA Documentation
- Interacting with customers daily through various forms of communication in an energetic,
- positive and professional manner
- Collaborate with other departments in the company to ensure quotes and orders flow smoothly
- Providing customers with troubleshooting and product training
- Proactively contacting our existing customer base to ensure ongoing satisfaction
- Obtaining and maintaining an in-depth knowledge of our product offerings, as well as the ancillary components, and the related troubleshooting steps and procedures.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
