- Document Procurement: Proactively reach out to insurance carriers and lenders to collect Total Loss Valuations, Police Reports, and Settlement Checks.
- File Auditing: Review incoming claim "packets" for completeness. Verify that the VIN, contract dates, and names match across the Finance Contract and Insurance Settlement.
- Financial Data Entry: Input payoff balances and payment histories into the claims database (AS400/Internal Systems) with 100% accuracy.
- Queue Management: Maintain a high-volume pending queue, updating notes daily to reflect the current status of the claim.
- Communication: Serve as a professional liaison between JM Family, dealerships, and contract holders regarding missing information.
- Analytical Mindset: Ability to read financial ledgers and identify "non-covered" items (late fees, service contracts).
- Efficiency: High-speed data entry and proficiency in Microsoft Excel.
salary: $17.9 - $17.93 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Claims Department by managing the high-volume administrative workflow of GAP (Guaranteed Asset Protection) claims. You will act as the primary "intake" specialist, ensuring all financial and insurance documentation is present for Adjusters to finalize settlements.
Key Responsibilities:
Document Procurement: Proactively reach out to insurance carriers and lenders to collect Total Loss Valuations, Police Reports, and Settlement Checks.
File Auditing: Review incoming claim "packets" for completeness. Verify that the VIN, contract dates, and names match across the Finance Contract and Insurance Settlement.
Financial Data Entry: Input payoff balances and payment histories into the claims database (AS400/Internal Systems) with 100% accuracy.
Queue Management: Maintain a high-volume pending queue, updating notes daily to reflect the current status of the claim.
Communication: Serve as a professional liaison between JM Family, dealerships, and contract holders regarding missing information.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
