service coordinator/dispatcher.

Randstad Office Professionals is currrently assisting a service company who is a provider of maintenance and installation services located in Harrisburg, PA  with a Dispatcher/Service Coordinator role. Great team to work with. This is a contract to hire opportunity with an excellent benefit package.  Send resumes to dena.clare@randstadusa.com for immediate consideration. 

salary: $19 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Must have at least 2 years of dispatch experience or scheduling repair calls; working with customers and employees over the phone
• Good verbal and written communication skills
• Good at multi-tasking and handling multiple things at one time
• Good personality for working with customers and able to handle possible unpleasant customers
• Preferred experience with multiple line phone systems
• Good Microsoft Office skills and knowledge and not being “scared” of computers
• Bill clients
• Can work 7:30-4:00 PM or 8:00-4:30 PM
• Can work overtime 
• Immediate start following video/WebEx interview then face to face interview
• Criminal background and drug screen required prior to start

Skills

Customer Service (2 years of experience is required)

Scheduling Appointments (2 years of experience is required)

Follow-up

Active Listening

Answering Phones

Prioritizing

Working Independently

Maintaining Calendars

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.