- Experience: 1–3 years of experience in logistics, supply chain, freight forwarding, or a fast-paced administrative customer service role.
- Tech-Savvy: Proficiency with CRM systems with intermediate to advanced skills in Microsoft Excel.
- Communication: Exceptional verbal and written communication skills; ability to remain calm and solutions-oriented under pressure. Apply directly to the posting for consideration. No emails please; my recruiter will be reviewing the posting daily.
salary: $20 - $22.99 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Order Management & Data Integration
- CRM & Data Entry: Efficiently execute precise order entry into the CRM system, ensuring all shipment details, customer specifications, and special instructions are accurately captured.
- Financial Tracking: Calculate, verify, and enter all applicable shipping charges, accessorial fees, and freight costs into the billing system to ensure accurate invoicing.
- End-to-End Tracking: Actively monitor and track the delivery progress of en-route shipments, identifying potential transit delays or routing issues before they impact the client.
- Documentation & Compliance: Manage, organize, and file daily shipment documentation (e.g., Bills of Lading, packing lists, customs paperwork) to maintain compliance and a rigorous audit trail.
- Proactive Notifications: Act as the primary point of contact for clients, providing timely and proactive updates regarding freight status, estimated delivery times, and any unexpected transit deviations.
- High-Volume Communication: Effectively manage a high volume of inbound and outbound emails and phone calls, resolving inquiries with professionalism and urgency.
- Sales & Account Collaboration: Provide seamless operational support to the sales and account management teams, supplying them with tracking updates, rate quotes, and logistical insights to help retain and grow client accounts.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
