What You Need:
- 5+ years of call center experience (telesales a plus)
- 2+ years in the healthcare industry
- Proficiency in Salesforce & MS Office
- Stellar communication and data entry skills
salary: $24 - $25 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors
Responsibilities
Role expectations
Assist in outbound and inbound call campaigns to connect doctors and patients.
Convert prospects into valid consumers through effective communication.
Capture and respond to consumer inquiries regarding products and services.
Collaborate with internal and external teams to support consumers, dentists, and
orthodontists.
Identify and suggest improvements to enhance customer support processes.
Work with team members to develop and implement initiatives that drive success.
Consistently meet or exceed set quality and productivity metrics.
Observe trends and share insights with relevant teams, such as Consumer and
Product Marketing.
Adapt to evolving departmental processes and responsibilities.
Comply with all safety policies, practices, and procedures.
Perform other duties as assigned.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
