- Reports To: Accounts Receivable Supervisor
- Start Date: As soon as possible
- PCI Required: Yes
- Process credit card requests received via fax, email, and phone, ensuring accuracy and timely execution.
- Reconcile payments and refunds, updating order details accordingly.
- Issue credit memos based on authorized approvals and in compliance with company policy.
- Initiate refunds for existing credits, ensuring adherence to policy and procedure.
- Validate balances by reviewing cash application postings, ensuring proper reconciliation and issuance of credit memos.
- Process write-off requests for open invoices identified as unrecoverable or uncollectable, ensuring proper documentation and adherence to company policies and procedures.
- Field inbound queue calls related to credit card payment requests.
- Accurately process lockbox payment files as part of the cash application process.
- Monitor and address incoming requests in the departmental billing general mailbox.
- Meet all departmental Service Level Agreements (SLAs) to ensure the timely processing of tasks.
- Experience: 3 to 5 years of work experience in cash application/accounts receivable.
- Core Skills: High volume cash application and credit card processing experience, along with proven account reconciliation experience.
- Work Style: Ability to work independently as a self-starter while remaining a team player. Must be committed and responsive to firm deadlines.
- Adaptability: Ability to work effectively under pressure and respond to changing demands.
- Software/Systems: Large ERP experience is required; SAP experience is highly preferred. * Technical Skills: Proficient in Microsoft Office (Word, Excel, and Outlook), knowledge of Excel is required, specifically using VLOOKUPs, filters, and pivot tables. Please email Nicole.Zike@randstadusa.com with your resume and apply here.
salary: $24 - $26 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
- Process credit card requests received via fax, email, and phone, ensuring accuracy and timely execution.
- Reconcile payments and refunds, updating order details accordingly.
- Issue credit memos based on authorized approvals and in compliance with company policy.
- Initiate refunds for existing credits, ensuring adherence to policy and procedure.
- Validate balances by reviewing cash application postings, ensuring proper reconciliation and issuance of credit memos.
- Process write-off requests for open invoices identified as unrecoverable or uncollectable, ensuring proper documentation and adherence to company policies and procedures.
- Field inbound queue calls related to credit card payment requests.
- Accurately process lockbox payment files as part of the cash application process.
- Monitor and address incoming requests in the departmental billing general mailbox.
- Meet all departmental Service Level Agreements (SLAs) to ensure the timely processing of tasks.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
