The Investigator will provide exceptional client services by meeting with potential clients to explain services, screen potential cases and by promoting the law firm in order to convert potential clients into cases. The Investigator will make in person contact with potential clients and will obtain information/documentation from clients as necessary to initiate a case. The Investigator must project a professional image on behalf of the law firm and seek assistance and guidance from the Supervising Attorney/Partner for any questions of law or legal advice for the client.
salary: $50,000 - $60,000 per year
shift: First
work hours: 8:30 AM - 5 PM
education: High School
Responsibilities
- Enthusiastically and knowledgably inform clients of the law firm’s experience and expertise in handling personal injury matters
- Establish quick rapport with potential clients and enthusiastically pursue cases which fit law firm criteria
- Evaluate the validity of claims and seek guidance as necessary
- Investigate and obtain recorded statements as necessary for effective case handling
- Take photographs of scars, property damage and other relevant proof pertaining to damages
- Obtain all other pertinent information to establish a claim
- Obtain various documents such as accident/incident reports, signed contracts, signed authorizations, declarations pages, photographs, treatment documents/receipts, etc.
- Maintain daily calendar with any appointments, personal time off, scheduling conflicts, etc.
- Maintain equipment such as computer, scanner, printer, camera, cell phone, etc.
- Deliver prepared talks/scripts that describe law firm services in order to encourage potential clients to retain our services
- Confer with potential clients and answer questions about law firm services and general questions regarding the overall process
- Present and complete various legal forms such as intake, contract, authorizations, etc.
- Process paperwork for new clients in accordance with procedure
- Obtain and verify evidence by interviewing witnesses and/or analyzing documents
- Record evidence and documents using equipment such as cameras, scanners, copiers, etc.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
