In this vital role, you will be the central voice handling incoming calls for internal and external inquiries, dispatching work requests, and coordinating assignments for patient transporters. You will also monitor facility alarms and safety intercoms to keep operations running smoothly and securely. If you bring strong communication skills, thrive under pressure, and excel at resolving issues with empathy and professionalism, this role offers a fantastic platform to grow your administrative and customer support career.
salary: $17.99 - $18 per hour
shift: First
work hours: 2 AM - 10:30 PM
education: High School
Responsibilities
Position Summary:
Answer incoming calls, dispatch work requests, monitor facility security alarms, and coordinate patient transporter workflows while maintaining high customer service standards.
Key Responsibilities:
- Handle high-volume inbound calls from patients, employees, and visitors professionally.
- Dispatch work requests and coordinate assignments for patient transportation teams.
- Monitor facility security systems, including CCTV, parking lot intercoms, and access gates.
- Assist with departmental projects and provide feedback to improve daily operational efficiency.
- High School Diploma or GED required.
- 1+ years of experience in administrative support, customer service, call center, or dispatch.
- Excellent verbal communication skills and proficiency in Microsoft Office Suite.
- Must be a u.s. citizen or permanent resident.
- Physical capability to sit, stand, walk, and lift up to 20 lbs.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
