In this vital role, you'll be the linchpin in our domestic product operations, ensuring smooth, efficient, and compliant transportation from start to finish. Your exceptional communication skills in both English and Spanish will be crucial as you engage with diverse customers and vendors across Latin and North America. Your advanced Excel proficiency will be essential for managing data, generating reports, and optimizing processes. RESPONSIBILITIES
- Ensure domestic product operations comply with internal policies and regulatory agencies.
- Coordinate domestic product operations effectively from quoting through invoicing (A-Z).
- Receive rate requests, interpret tariffs, and provide clear, professional quotations.
- Input data, file, and process documentation according to SOPs and system requirements.
- Check clients' credit status before arranging transportation.
- Collaborate closely with other teams (Air/Sea Import/Export, Contract Logistics, Sales).
- Provide professional, timely, and courteous customer service to all vendors, shippers, and agents, offering daily updates.
- Proactively inform customers of service variances, focusing on viable solutions.
- Resolve problems with Accounts Payable and Accounts Receivable.
- Ensure accurate and timely vendor invoicing.
- Escalate issues promptly to Domestic Product, Account Management, and/or Sales when appropriate.
- Keep clients informed and maintain knowledge of market trends and service option changes.
- Ensure all parties are fully informed of transport arrangements and event status.
- Support product dispatch by arranging, tracking, and billing efficient first/last mile movement for international shipments.
- Perform other duties as assigned. QUALIFICATIONS: Excel time management and prioritization abilities
shift: First
work hours: 8 AM - 4 PM
education: Associate
Responsibilities
- Ensures domestic product operations are compliant with internal policies and applicable regulatory agencies.
- Coordinates domestic product operation effectively from quoting through invoicing: A - Z
- working in a smoke free environment
Skills
- Domestic Compliance
- Domestic Planning
- Scheduling Appointments
- Multi-tasking
- Oral Communication
- Handling Confidential Information
- Microsoft Office (3 years of experience is required)
- Excel Pivot Tables (3 years of experience is required)
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
