The ideal candidate is a self-motivated problem solver with communication and organizational skills who thrives in a fast-paced environment. This position requires the ability to manage parts orders from receipt through delivery, resolve complex logistics challenges, and collaborate across multiple functions to support customer uptime and satisfaction.
salary: $20 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Coordinate and manage parts orders from receipt through final delivery for dealers and internal stakeholders.
- Monitor order status, communicate updates, and proactively resolve issues impacting delivery timelines.
- Provide logistics and product support to customers, dealers, and internal teams.
- Research and analyze order, inventory, and transportation issues and provide recommendations for resolution.
- Collaborate with cross-functional teams, including supply chain, warehouse operations, customer support, and sales.
- Support product issue resolution processes and escalate concerns when appropriate.
- Train and mentor new team members on departmental processes, systems, and best practices.
- Participate in continuous improvement initiatives and Agile-based workflows.
- Maintain accurate documentation and reporting related to order management and logistics activities.
- Deliver exceptional customer service while ensuring accuracy, efficiency, and compliance with established processes.
- Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. Equivalent industry experience may be considered.
- 2+ years of experience in logistics, order management, parts coordination, customer service, or a related field.
- Proficiency with Microsoft Office Suite, SAP, Power BI, or similar ERP and reporting systems preferred
- Organizational skills with exceptional attention to detail and accuracy.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.
