patient care coordinator.

We are seeking a dedicated Patient Care Coordinator to join our healthcare team in Jonesboro, AR. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office by providing exceptional administrative support and patient care coordination.

Responsibilities

Provide administrative support of the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. Assist with scheduling or modifying patient appointments.

Ensure customers receive the best service possible and concerns are satisfactorily resolved.

Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate.

Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, through direct live/phone communication, fax, and email as appropriate.

Assist in securing insurance authorizations for patient cases as needed.

Create patient account profile in the Medical Record system.

Perform light shipping and receiving of medical device products and components.

Maintain a clean office work environment.

Accept cash payments from patients as appropriate.

Comply with Corporate Compliance and HIPAA responsibilities.

Perform other duties and special projects as assigned.

Requirements

Proficiency in medical terminology and office procedure

Strong organizational skills and attention to detail

Excellent communication and interpersonal abilities

Ability to multitask and work well under pressure

Familiarity with dental office operations is a plus

Proficient in MS Office and databases.

Strong communication and interpersonal skills.

Excellent organizational, analytical, and time management skills

High school diploma or equivalent.

Office administrative management experience, preferably in a medical/dental/therapy office.

Knowledge of Medicare, Medicaid preferred.

Customer service experience.

M-F 8:30-4:30pm

Pay Ranges based off experience

Job Type: Full-time

Pay: $15.00 - $17.00 per hour


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.