Top Healthcare company is hiring a Registered Nurse Clinical Care Guide to work onsite in Tucson AZ!
Perm direct Hire role!
Duties:
- Support members both in-person and virtually with real-time consultation, education, scheduling of specialist & diagnostic referral appointments, and follow-through + follow-up of those appointments
- Play a critical role in the achievement of improved health outcomes and cost savings
- Be an empathetic problem-solver and become the most visible partner to all patients
- Clarify and explain referral for specialist and diagnostic service recommendations
- Care for end to end process as needed, for referral or specialist services
- Lead center in development and management of quality programs to include patient outreach to members in an effort to provide an elevated primary care experience with gaps in care or other clinical needs
- Support members with chronic conditions by providing education, reminders, and other support
- Handle the management and integration of office processes
- Lead service and schedule requests on member's behalf
- Inform and equip Care Team with referral information and requirements
- Be an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners
- Perform all other duties as assigned
Skills:
- Excellent interpersonal skills to include maintaining courteous, friendly and effective communications with patients, team members and external parties
- Current state license to practice as a Registered Nurse
- CPR Certification required
- Electronic Medicare Records experience
- Customer service orientation and experience
- Strong communication skills across multiple modalities
- Highly collaborative
- Empathy and advocacy
- Exceptional organizing skills, detail-orientation
- Must be able to maintain confidentiality at all times
Electronic Medical Records experience, direct patient care experience, customer service, collaborative
Education:
- Bachelor's degree in Nursing
Nice-to-Have Skills:
BA in Nursing (BSN)
Case Management Cert (CCM)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.