cap automation support - charlotte, pennington, plano.

job summary:
The Bank of America's APS&E EET Operations team seeks to fill open positions for system

administrator(s) to support Real Time Communications 2 nd level Applications Automation Operations.

These applications are developed using Java and deployed on Linux systems. We are seeking resumes

from experienced professionals who possess strong Linux and SQL database skills, who are also able to

support and maintain automation scripts.

The successful candidate will have between 5 and 8 years of experience in application support, including

being able to create and troubleshoot automation scripts (Python & PowerShell). The candidate should

be well-versed in creating SQL queries, as well as able to perform patching support, services reset,

performance optimization, and backup and recovery.

Maintain and troubleshoot applications automation developed using JAVA and hosted on

Linux-based servers, including web servers, application servers, and database servers

- Develop and maintain automation scripts (Python & PowerShell)

- Install and configure software applications

- Monitor system performance and troubleshoot issues

- Perform application deployment, and disaster recovery operations

- Create and maintain system documentation

- Monitor and analyze system logs

- Work with component support teams (e.g. Data Base, Voice/Data Network and Storage) to

coordinate activities to remeidate issues

- Work within the Bank's ticketing system (currently Remedy) for entering, updating, and

closing incident tickets

- Escalate to appropriate teams and vendors

- Perform various housekeeping functions on room systems/ infrastructure (e.g. daily health

checks), Splunk monitoring, email monitoring for new issues, etc.

- Serve in an "On call" rotation.

- Communication to leadership

 
location: Charlotte, North Carolina
job type: Contract
salary: $60 - 66 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Maintain and troubleshoot applications automation developed using JAVA and hosted on

Linux-based servers, including web servers, application servers, and database servers

- Develop and maintain automation scripts (Python & PowerShell)

- Install and configure software applications

- Monitor system performance and troubleshoot issues

- Perform application deployment, and disaster recovery operations

- Create and maintain system documentation

- Monitor and analyze system logs

- Work with component support teams (e.g. Data Base, Voice/Data Network and Storage) to

coordinate activities to remeidate issues

- Work within the Bank's ticketing system (currently Remedy) for entering, updating, and

closing incident tickets

- Escalate to appropriate teams and vendors

- Perform various housekeeping functions on room systems/ infrastructure (e.g. daily health

checks), Splunk monitoring, email monitoring for new issues, etc.

- Serve in an "On call" rotation.

- Communication to leadership

 
qualifications:
Degrees/Certifications in any/all of the following (Optional):

Linux Certifications as appropriate

Java

SQL

Python

PowerShell

EDUCATION

Bachelor of Science in Information Technology (BSIT) or similar, including experience.

 
skills: Required Skills:

? 5-8 years experience in application support (JAVA, SQL)

? Proficient in Java, SQL Database, Automation scripting (Python & PowerShell).

? Proficient in Incident management, ticketing requirements, and End user support services

? Ability to describe issues, escalate, and articulate impact to affected users and leadership as

needed

? Proficient in common MS tools to assist in data analysis and reporting

? Proficient in viewing Splunk Dashboards and engaging corrective activities.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.