Our West Michigan Client has a contract opportunity for a Digital Content Specialist to support the strategy, development, deployment, and analysis of CRM campaigns. This is a hybrid role onsite 3-4 days/week. Ideal candidates will have a degree in marketing/communications and an understanding of CRM systems.
location: Ada, Michigan
job type: Contract
salary: $28 - 33 per hour
work hours: 8am to 5pm
education: Associates
responsibilities:
- Acting as the primary liaison between internal stakeholders, agencies, and the CRM production team.
- Identifying CRM deliverables and managing all aspects of the campaign including planning, timelines, risks, and resources.
- Submitting use cases and other supporting artifacts for review and approval.
- Scheduling creative downloads and updating content briefs.
- Managing creative routing, finalizing proof comments for agency edits, and providing final English HTML for the translation team.
- Conducting in-depth QA of emails in each language, for all markets, including checking all links, artwork, videos, etc. for proper functionality and market availability.
- Providing insight and explanation to stakeholders on CRM platform capabilities.
- Tracking campaign progress (activities, milestones, deliverables) and the estimation/re-estimation of work as necessary.
- Sending final CRM creative to internal stakeholders for reference.
- On-call support for end-of-month email communications to the field.
- On-call support 24/7 to coordinate urgent communications per established protocols
- Backup for the email coordinator.
qualifications:
- Basic knowledge of CRM.
- Experience with digital content strategies
- 2+ years of experience in Communications, Marketing or a similar field
- Content localization
- Project management
- Workfront/Monday platforms
skills:
- Basic knowledge of CRM.
- Experience with digital content strategies
- 2+ years of experience in Communications, Marketing or a similar field
- Content localization
- Project management
- Workfront/Monday platforms
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
