solutions sales engineer.

job summary:
Are you passionate about establishing technical credibility in the fast-evolving world of P25/LMR/LTE communications? As a Solutions Sales Engineer (SSE), you will serve as a trusted technical advisor, shaping technical solution strategies before the RFP even hits the table.

In this highly visible role, you will thrive on developing and maintaining strong technical relationships, primarily in the field, where you will collaborate directly with customers, consultants, and internal teams to ensure the company remains ahead of emerging industry demands.

The company offers a comprehensive benefits package including 401k matching, tuition reimbursement and quality healthcare plans. Additionally, the company offers flexible time off, with vacation and sick days, and flexible work hours to promote work-life balance.

 
location: Irving, Texas
job type: Permanent
salary: $110,000 - 115,000 per year
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:

• Technical Strategy & Customer Experience
  
  
  1. Support customers and consultants in technical specifications development, collaborating with Sales Directors and Capture Managers to formulate solutions that meet and exceed customer needs and address evolving technical market trends.
  2. Orchestrate critical internal discussions on new technologies and market shifts, pioneering solutions that enhance long-term competitive positioning.
• Opportunity Assignment & Impact
  
  
  1. Take technical ownership of assigned opportunities, leveraging specific technical skills to maximize impact.
  2. Manage intricate sales processes by aligning technical offerings with customer requirements and ensuring feasible and compelling solutions.
• Design & Demonstrations
  
  
  1. Deliver solutions, including preliminary BOMs, to educate customers on P25/LMR/LTE system capabilities.
  2. Conduct in-depth product demonstrations, showcasing innovative features to guide customers and consultants toward company solutions.
  3. Align with internal engineering and product teams to address pre-design needs and anticipate future technical requirements.
• Customer Engagement & Relationship Building

• • Spend approximately 50% of the time in the field, engaging with customers to develop trust, deepen technical relationships, and ensure ongoing visibility of company solutions.
  • Cultivate strong partnerships with key customer and consultant stakeholders, establishing technical credibility and long-term loyalty and supporting decision-making processes from end users to executive sponsors.

• Market Intelligence & Competitive Analysis

• • Pioneer innovative solutions by staying current on industry trends, competitor strategies, and customer feedback.
  • Communicate these findings internally, championing early adoption of technologies or features that secure future competitive advantages and product roadmap adjustments.

• RFx Response & Technical Compliance
  
  
  1. Assist in shaping and responding to functional and technical elements of RFIs, RFPs, and other proposal requests.
  2. Provide clear technical guidance to the sales support and product management teams, ensuring proposals remain compliant, accurate, and aligned with customer expectations.
• CRM & Documentation Management
  
  
  1. Promptly and accurately document customer interactions, technical requirements, and opportunity status within CRM systems and associated workbooks.
  2. Support the sales team in achieving revenue and customer satisfaction goals by tracking and addressing all technical details promptly.
• Collaboration & Problem Resolution
  
  
  1. Serve as a liaison between the sales team, LMR/RF engineering, and other internal departments to resolve technical challenges swiftly.
  2. Participate in cross-functional meetings, providing specialized input to refine solutions and drive continuous improvement.
• Ongoing Learning & Development
  
  
  1. Stay abreast on P25/LMR/LTE technologies, competitive trends, and customer expectations.
  2. Continuously refine solution-selling and presentation skills, fostering an environment of ongoing innovation and technical excellence.

#LI-NP1

 
qualifications:

• Bachelor's degree in Computer Science, Electrical Engineering, or a related field; or an equivalent combination of certifications or education and experience.
• 3 to 5 years of sales or domain experience with state and local government or public safety, preferably in Public Safety communications, LMR solutions, LTE, or telecommunications.
• Successful complex projects sales engineering experience in federal, state, and local markets is highly valued.
• Demonstrated technical background in wireless communications, LMR solutions, or complex technology solutions with direct dealings from operational to executive levels.

 
skills:

• Technical Acumen: Deep understanding of (or ability to quickly acquire) P25/LMR/LTE/Microwave solutions; ability to translate complex technical concepts into customer-centric value propositions.
• Presentation Skills: Skilled at delivering engaging demonstrations and informative presentations to both small and large audiences, including customers and executive management.
• Solution Innovation: Skilled at adapting solutions to capitalize on emerging market and technical trends and pioneering new solutions based on customer needs and requirements
• Strategic Collaboration: Experience partnering with sales directors, capture managers, and engineering teams to shape technical strategy and drive opportunity success.
• Customer Relationship Management: Exceptional interpersonal and trust-building skills, leading to long-term technical partnerships.
• Application Technology: Competent with CRM tools (e.g., Microsoft Dynamics), Windows-based software, and Microsoft Office applications (Word, Excel, PowerPoint) for documenting, tracking, and presenting. Experience in AI research tools, FCC and GIS database search platforms, RF propagation concepts and tools.
• Consultative Selling: Ability to resolve customers' communications problems that address stated and unstated customer needs, shaping solutions to align with our offerings.
• Communication & Collaboration: Excellent interpersonal skills, with the ability to align diverse teams around a common technical vision.
• Strategic Thinking: Can gather market intelligence and formulate strategies to preempt competitive threats.
• Organizational Skills: Skilled at managing multiple opportunities, deadlines, and customer engagements, maintaining accurate records in CRM.

TRAVEL:

• 50% overnight travel with periods of week-long absences when attending customer meetings, off-site corporate meetings, or attending shows and seminars.
• Maintain a flexible schedule, including evenings or weekends as required.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.