- Provide end-to-end support of production applications, ensuring their stability, reliability, and performance.
- Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues.
- Perform proactive application stability analysis to investigate performance concerns, system errors and improvement opportunities.
location: Plano, Texas
job type: Contract
salary: $63.68 - 73.68 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Take ownership of problem root cause analysis and implement appropriate remediation.
- Lead chronic issue investigations to minimize business impact and maintain system health.
- Drive proactive monitoring review and implementation strategies.
- Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements.
- Handle application management, business continuity, server patching coordination, vulnerabilities remediation, Splunk monitor setup.
qualifications:
- Lead production incident triaging calls.
- Provide production on-call support, including weekend rotation on a round-robin basis.
- Execute disaster recovery procedures and strategies.
- Respond to and resolve production tickets promptly to meet SLA requirements.
- Hands-on experience with Red Hat Ansible Tower, JFROG Artifactory, XLRelease, Cloudbees Jenkins, Bitbucket or similar version control tool.
- Expertise in Unix systems.
- Experience in artifact repositories, dependency management and compliance engines to scan artifacts in Artifactory for vulnerabilities and policy violations.
- Strong experience on OpenShift containers, Apache Kafka.
skills:
- Hands-on experience with Red Hat Ansible Tower, JFROG Artifactory, XLRelease, Cloudbees Jenkins, Bitbucket or similar version control tool.
- Expertise in Unix systems.
- Experience in artifact repositories, dependency management and compliance engines to scan artifacts in Artifactory for vulnerabilities and policy violations.
- Strong experience on OpenShift containers, Apache Kafka.
- Strong understanding of CICD pipeline.
- Proficiency in scripting languages such as Python or Bash for automation.
- Experience with monitoring tools like Dynatrace and Splunk to maintain platform reliability.
- Demonstrated ability to contribute to automation efforts for improved operational efficiency.
- Bachelor's degree in computer science, Information technology, or a related field.
- Proven experience in a production support or similar role, preferably in a CICD Platform environment.
- Availability for on-call support, including weekend rotations, on a round-robin basis.
- 7+ years of experience in production operations.
- Excellent communication and collaboration skills for effective work across cross-functional teams.
- Familiarity with database platforms such as Oracle or PostgreSQL.
- Knowledge of F5 Load balancer, GTM, high availability architectures and disaster recovery strategies.
- Certification in Red Hat Linux, DevOps methodologies or related fields.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
