We are seeking an experienced Branch Manager to lead a team of technical professionals and drive the success of a regional service center. In this pivotal role, you'll be the face of the company to our customers, ensuring efficient operations, high-quality service, and the continued growth of the business. You will be empowered to lead without constant direct supervision, taking ownership of your service area and fostering a culture of continuous improvement and customer-first focus.
location: Mobile, Alabama
job type: Permanent
salary: $70,000 - 80,000 per year
work hours: 9am to 5pm
education: High School
responsibilities:
- Lead, mentor, and develop a dedicated team of Radio Frequency (RF) Technicians, an office administrator, and other support staff.
- Oversee all service center operations, ensuring efficiency and adherence to quality standards and response times for both on-demand and contract services.
- Drive continuous improvement initiatives and optimize workflow processes to maximize productivity and effectiveness.
- Manage and expand the customer base by fostering strong relationships and ensuring exceptional customer service.
- Monitor and achieve assigned sales, profit and loss (P&L), and budgetary targets for the service center.
- Implement and enforce company policies within your region.
- Manage all company physical property, inventory, and assets assigned to the service center.
qualifications:
- 3-5 years of progressive management experience.
- Proven ability to work effectively under pressure to achieve goals.
- Experience in resource planning and a strong understanding of budgeting.
- Proficiency in MS Office, with strong Excel skills.
- Experience in presenting to small groups of customers.
- High School Diploma or equivalent
- Associate or bachelor's degree - Preferred
- 3-5 years of leadership experience in emergency response fields such as the Fire Department, Law Enforcement, or Military. - Preferred
- Experience in Radio Frequency (RF) communications.- Preferred
- A strong customer-driven mindset and a passion for service excellence.
skills: Benefits include: Healthcare, PTO, Paid Holidays, and 401(k).
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
