voice engineer .

job summary:
Now hiring for an Voice Administrator / Engineer We're seeking a talented individual to help install, configure, and maintain our voice communication systems. If you have experience with VoIP, PBX, and telephony protocols like SIP and RTP, this could be the perfect opportunity for you. This role is primarily remote with some on-site work in the Peoria, IL area. If you're a problem-solver with a passion for technology, we want to hear from you. Apply today to learn more and take the next step in your career!

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location: Peoria, Illinois
job type: Permanent
salary: $60,000 - 65,000 per year
work hours: 8am to 5pm
education: Associates
 
responsibilities:
· Installation, configuration, and maintenance of voice communication systems and equipment.

· Troubleshooting and resolving issues related to voice networks and phone systems.

· Performing regular system updates, upgrades, and patches.

· Collaborating with other IT teams to integrate voice systems with existing infrastructure.

· Conducting system audits and ensuring compliance with security and regulatory standards.

· Providing technical support and assistance to end-users for voice-related problems.

· Managing user accounts, permissions, and access control for voice systems.

· Monitoring and analyzing voice network performance to identify and address potential issues.

· Documenting system configurations, changes, and support procedures.

· On-call Responsibility: The network administrator will be required to participate in an on-call rotation to provide after-hours support for urgent network issues. They will respond promptly to critical incidents, triage and troubleshoot problems remotely or on-site, and escalate as necessary to maintain network uptime and customer satisfaction.

 
qualifications:
· Proficiency in configuring and troubleshooting voice communication systems (e.g., PBX, VoIP).

· Knowledge of telephony protocols, such as SIP, H.323, and RTP.

· Familiarity with voice hardware and equipment, including IP phones, gateways, and routers.

· Understanding of network protocols and technologies related to voice, such as VLANs and QoS.

· Strong problem-solving skills and ability to diagnose and resolve technical issues.

· Excellent communication skills to provide effective support and collaborate with team members.

· Knowledge of security measures and best practices for voice systems.

· Ability to work independently and prioritize tasks in a fast-paced environment.

· Attention to detail and ability to document processes and procedures accurately.

 
skills: Proficiency in configuring and troubleshooting voice communication systems (e.g., PBX, VoIP).

· Knowledge of telephony protocols, such as SIP, H.323, and RTP.

· Familiarity with voice hardware and equipment, including IP phones, gateways, and routers.

· Understanding of network protocols and technologies related to voice, such as VLANs and QoS.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.