- The individual in this role will participate in the planning, development, and implementation of infrastructure solutions involving cross-functional technical experts to meet specific deployment requirements aligned with available playbooks and technical blueprints.
- This individual is viewed as a technology domain subject matter expert (SME); able to provide and communicate technology solutions across differing audiences including technical, managerial, and/or vendors.
- This role will participate in multiple projects and activities related to special initiatives or operations.
- This individual will lead the resolution process for problems where analysis of situations or data requires an evaluation of various factors.
location: Henrico, Virginia
job type: Contract
salary: $24.37 - 34.37 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- In addition, this individual will exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results. This role will establish input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system.
- Candidate must have 5 or more years of console operations work experience in a large scale multi-platform data center.
- Highly effective ability to apply extensive knowledge of the infrastructure and business applications in order to minimize disruption of services, the delay of deliverables or the recovery of failing components. Capable of training colleagues and/or leading subordinates.
- Proven self-motivated ability to organize or actively participate in projects that improve the overall ability of the organization to provide effective, efficient, and low cost services. Expert working knowledge of the mainframe environment and the relationship to the business units.
qualifications:
- Primary responsibility is to minimize the impact to service delivery caused by failures of online processing and infrastructure in the Mainframe processing environments.
- To escalate issues and problems to support or upper management groups as required and to provide expert operational assistance to diagnose and repair same. Cross training of peers in discipline area of expertise.
- College degree or equivalent experience/certificate in Computer Arts/Science with focus or experience on mainframe technologies. ITIL certifications a plus. ITSM knowledge a plus. Previous experience in financial firm, performing similar function is highly desirable.
- Candidate must have 5 or more years of console operations work experience is a large scale multi-platform data center.
skills:
- The individual in this role will participate in the planning, development, and implementation of infrastructure solutions involving cross-functional technical experts to meet specific deployment requirements aligned with available playbooks and technical blueprints.
- This individual is viewed as a technology domain subject matter expert (SME); able to provide and communicate technology solutions across differing audiences including technical, managerial, and/or vendors.
- This role will participate in multiple projects and activities related to special initiatives or operations.
- This individual will lead the resolution process for problems where analysis of situations or data requires an evaluation of various factors.
- In addition, this individual will exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results. This role will establish input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system.
- Candidate must have 5 or more years of console operations work experience in a large scale multi-platform data center.
- Highly effective ability to apply extensive knowledge of the infrastructure and business applications in order to minimize disruption of services, the delay of deliverables or the recovery of failing components. Capable of training colleagues and/or leading subordinates.
- Proven self-motivated ability to organize or actively participate in projects that improve the overall ability of the organization to provide effective, efficient, and low cost services. Expert working knowledge of the mainframe environment and the relationship to the business units.
- Primary responsibility is to minimize the impact to service delivery caused by failures of online processing and infrastructure in the Mainframe processing environments.
- To escalate issues and problems to support or upper management groups as required and to provide expert operational assistance to diagnose and repair same. Cross training of peers in discipline area of expertise.
- College degree or equivalent experience/certificate in Computer Arts/Science with focus or experience on mainframe technologies. ITIL certifications a plus. ITSM knowledge a plus. Previous experience in financial firm, performing similar function is highly desirable.
- Candidate must have 5 or more years of console operations work experience is a large scale multi-platform data center.
- Candidate must understand the sensitive and critical nature of data processing and service level agreements and be able to proactively contribute to organizational goals and delivery targets. Technical experiences includes expert operator level knowledge of JES3 (or JES2) and MVS commands sets and console operations. The ability to navigate and provide operator level control over CICS. Knowledge of standard mainframe tools such as: MAINVIEW, Omegamon, Tivoli, SA/Zos, CAO, OPS/MVS, TMON, NETVIEW, TBSM, and HMC. A working knowledge of VTAM/SNA, IPL and POR procedures is required. Experience with ticketing tools such as BMC Remedy.
- A top performer in this position would have strong working knowledge of the mainframe infrastructure and the software running it.
- The ability to identify problems and escalate appropriately to ensure the health of this critical technology. A quick learner who has the ability to adapt to a changing environment. Being well-prepared with an attention to detail is critical.
- Demonstrate ability to support cross-organization initiatives.
- Works effectively with others by establishing and maintaining positive working relationships on a diverse team.
- Strategic Thinker: able to anticipate business needs and growth opportunities.
- Challenging the status quo and continuously looking for opportunities to modernize and automate wherever we can. Self-motivated and results-orientated.
- MS Office Skills (Excel, Word, Outlook)
- Strong organizational skills with attention to detail
- Good analytical and problem solving skills
- Excellent communication skills both verbal and written; must be able to appropriately convey ideas, concerns and opinions across differing levels of management
- The ability to work effectively in a fast-paced environment with tight deadlines
- Flexibility to react and adapt to rapidly changing scenarios
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
