- This individual will be responsible for creating, maintaining, and delivering technical knowledge content, while continuously improving processes to ensure relevance and value. You will work cross-functionally to support teammates in leveraging technology tools and promoting a self-service-first strategy
location: Charlotte, North Carolina
job type: Contract
salary: $54.53 - 64.53 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Highly organized with strong written and verbal communication skills.
- Ability to translate technical concepts into user-friendly content for non-technical audiences.
- Fast learner, with the ability to adapt to new tools and processes.
- Strong collaboration skills with the ability to work across technical and non-technical teams.
- Excellent editing and proofreading abilities.
- Experience with ServiceNow.
qualifications:
- Creative and innovative mindset with an eye on industry trends in knowledge delivery.
- Experience promoting and marketing internal products and services.
skills:
- Position Summary
- This individual will be responsible for creating, maintaining, and delivering technical knowledge content, while continuously improving processes to ensure relevance and value. You will work cross-functionally to support teammates in leveraging technology tools and promoting a self-service-first strategy
- Required Qualifications
- Highly organized with strong written and verbal communication skills.
- Ability to translate technical concepts into user-friendly content for non-technical audiences.
- Fast learner, with the ability to adapt to new tools and processes.
- Strong collaboration skills with the ability to work across technical and non-technical teams.
- Excellent editing and proofreading abilities.
- Experience with ServiceNow.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
