We are looking for a User Experience Researcher for about a 2 year contract for a client of ours in San Antonio, TX. This is a hybrid role but we will consider candidates as far north as Austin.
If you have the following must haves and have an online portfolio you can share we'd love to speak with you.
- Experience conducting online usability tests and other user research methods to inform design decisions for desktop or/and mobile applications.
- Experience working in an Agile/Scrum product development environment that is cross-functional and highly collaborative
location: San Antonio, Texas
job type: Contract
salary: $50 - 52 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Provide research and support to the customer-facing designs including usability testing, interviews, website and mobile app analytics and other research methods.
- Act as researcher Subject Matter Expert (SME) to inform the team's user centered design decisions for high visibility on-going projects
- Create engaging reports of research results by using and updating our research templates.
- Plan research activities along an agile process to stay ahead of development work, so that engineering and development decisions are informed by the user.
- Summarize research results so that the acitons needed to resolve the issues or take advantage of the revealed opportunities are clear and actionable.
- Understand technical tradeoffs while maintaining a 'bias' toward the user so that iterative improvements can be made over time.
- Collaborate with designers, developers, analysts, product managers and tech leads to implement solutions.
- Synthesize data across different research activities to identify trends and patterns that can further reduce user painpoints and optimize our work processes (e.g, reduce finding the same type of usability problem repeatedly).
- Participate in quarterly planning activies by contributing research results and patterns.
- Remain current on user interface trends and programming techniques and suggest new tools and methods as necessary.
- May assist with user acceptance testing
- Work cross-organizationally with multiple teams and individuals
- Share expertise with other team members to grow their understanding of the importance of end users.
qualifications:
- High School or GED
- Deep experience with user research tools like UserTesting.com
- Experience conducting research and sharing results in a compelling manner to ensure issues are resolved and peers understand the results.
- Experience collaborating with multi-disciplinary teams to research - design - develop - and test new functionality or iterative improvements.
skills:
- Knowledge of qualitative and quantitative research methods.
- History of working with cross functional teams using Agile/Scrum methodologies and an understanding of how to insert research results through out the product life cycle.
- Experience with communicating and working with business and technology stakeholders to help them understand end users needs and expectations.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
