We are looking for a Senior Card Launch Program Manager who has end to end card implementation launch programs. This role will sit in New Jersey and require onsite at end client Tuesday, Wednesday, and Thursdays.
location: Newark, New Jersey
job type: Contract
salary: $65 - 75 per hour
work hours: 8am to 5pm
education: Masters
responsibilities:
Program leadership and delivery
- Customize the project management plan covering business, technical, and operational requirements; establish source-of-truth artifacts (charter, RACI, roadmap, RAID).
- Program-manage card implementation inside the client's environment: coordinate product, engineering, UX, legal/compliance, finance, operations, marketing/CRM, care, and external partners.
- Oversee system integration across the client's internal services and third parties (issuer, network, processor, KYC/AML, fraud, CRM, data tools); drive environments, certification, and cutover.
- Establish and run scope control processes so all required work is captured and delivered.
- Define clear boundaries and governance to keep delivery on schedule and within budget.
- Build and manage the integrated schedule; define activity sequencing and critical path.
- Track milestones, dependencies, and delivery dates; run cross-team standups and readouts.
- Define processes, tasks, and resources to implement changes effectively.
- Align change strategy and solution updates with stakeholder expectations; mitigate impact to objectives.
- Identify, assess, and prioritize risks (technical, regulatory, partner, timeline, budget).
- Implement mitigations/contingencies; continuously monitor and escalate with clarity.
- Define quality objectives, standards, and metrics for product, process, and compliance.
- Implement quality control and verification gates; report outcomes and corrective actions
- Define communication objectives, stakeholders, channels, and cadence.
- Tailor updates to executive, technical, and partner audiences; run feedback loops.
- Map stakeholders across client and partners; plan, manage, and monitor engagement.
- Drive alignment and decision-making; document commitments and track follow-through.
- Coordinate operational readiness: customer support playbooks, disputes/chargebacks, collections (if credit), billing, statements, replenishment/re-carding, and merchant acceptance.
- Ensure compliance and risk controls (KYC/AML, sanctions screening, PCI, data privacy, UDAAP, marketing disclosures) in collaboration with Legal/Compliance.
- Plan launch, pilot, and phased rollouts; manage cutover and post-launch stabilization.
qualifications:
- 7+ years in program management, including 3+ years launching card/issuer or payments programs at scale.
- Hands-on experience with card issuing stacks: issuer/BIN sponsor, network certification, processor integrations, tokenization, auth/clearing/settlement, disputes, fraud/KYC.
- Proven ability to run complex, multi-partner programs with strict regulatory/compliance requirements.
- Technical fluency with APIs, microservices, mobile apps, SSO/identity, data pipelines, and QA/UAT; comfortable reading specs and leading integration workstreams.
- Mastery of delivery tools and methods: Agile/Scrum/Kanban, Jira/Confluence, Smartsheet/MS Project, risk logs, dashboards (Looker/Tableau/Amplitude).
- Excellent communication, stakeholder management, and executive reporting; crisp decision logs and trade-off framing.
- Time-zone flexibility to collaborate with Asia teams.
- Experience in consumer electronics, mobile wallets, or embedded finance within large ecosystems.
- Familiarity with PCI DSS, SOC 2, card network rules, Reg Z/Reg E, FCRA, GLBA, and data privacy (GDPR/CCPA).
- MBA or relevant certifications (PMP, PgMP, SAFe, CSM/PSM).
skills:
- Extremely strong communication skills
- Organizational skills
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
