- Lead the shaping of infrastructure and application architecture for the Tooling and Automation of the Incident Management ecosystem to solve for emerging business requirements, ensure design is flexible and modular. This includes facilitating solution-driven discussions, leading the design of complex architectural components, and finding creative solutions using knowledge of the domain and operational constraints working across various steering committees for agreements to proposed technical tooling and automation strategies.
- Responsible for designing solutions that are compliant all relevant risk, financial, and compliance polices, and standards.
location: Jersey City, New Jersey
job type: Contract
salary: $40.83 - 57.98 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Responsible and accountable for the application performance in production (application health, resiliency, performance, security, enterprise data management standards, audit exams and reviews).
- Hands on experience with planning, designing, and implementation of complex infrastructure solutions involving cross-functional technical experts including transferring strategic plans to technical blueprints.
qualifications:
- Experience developing from conceptual models to design/architectural patterns, solution design, architecture and implementation for key Service Management platforms (such as ServiceNow) across multiple technologies.
- Knowledgeable of ITIL processes and practices such as Event Incident, Problem, Change and Knowledge including understanding and ensuring compliance with the Incident Management and Problem Management policies and procedures
- Proficiency with incident management and triage platforms and collaboration tools (e.g., ServiceNow, JIRA, Microsoft Teams
skills:
- Experience with migration to ServiceNow, MS Teams integration, MS Co-pilot
- Experience with object oriented architecture and automation principles
- Exposure to enterprise monitoring platforms and analytics tools
- Ability to interpret technical data and communicate clearly to non-technical audiences
- Experience leveraging Agile/DevOps practices to ensure the systems design and requirements are aligned to achieve the desired business outcomes
- Experience in financial services or other regulated industries
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
