Printer and MFP Field Service Technician
We are seeking a skilled and dedicated Printer and MFP Field Service Technician to join our team. If you are a hands-on problem solver with a knack for customer service, this could be the perfect role for you.
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location: Davenport, Iowa
job type: Permanent
salary: $35,000 - 40,000 per year
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Primary Job Responsibilities
- Provides excellent customer service to all Solutions Management clients and staff
- Builds all machines that arrive into warehouse
- Travels in company vehicle to client's business locations to build, install and set up connections for Ricoh, Xerox brand MFP's, and printers
- Trains End Users on Ricoh, Xerox brand MFP's and printers and is the point of contact at installation and beyond as needed
- Troubleshoots, repairs and maintenance of Ricoh, Xerox brand MFPs, and printers
- Processes old machines through DOT process; either stripping a machine for parts, storing for future demo or sale, or sending for recycling
- Maintains inventory of parts, tools, and equipment in individual vans
- Attends continued education courses for Xerox and Ricoh brand products
- Organizes and maintains all equipment in the warehouse
- Delivers toner to client locations on a regular basis
- Completes miscellaneous labor, research, and repair as deemed necessary by Service Manager or other management
qualifications:
- Provides excellent customer service to all Solutions Management clients and staff
- Builds all machines that arrive into warehouse
- Travels in company vehicle to client's business locations to build, install and set up connections for Ricoh, Xerox brand MFP's, and printers
- Trains End Users on Ricoh, Xerox brand MFP's and printers and is the point of contact at installation and beyond as needed
- Troubleshoots, repairs and maintenance of Ricoh, Xerox brand MFPs, and printers
- Processes old machines through DOT process; either stripping a machine for parts, storing for future demo or sale, or sending for recycling
- Maintains inventory of parts, tools, and equipment in individual vans
skills:
- Provides excellent customer service to all Solutions Management clients and staff
- Builds all machines that arrive into warehouse
- Travels in company vehicle to client's business locations to build, install and set up connections for Ricoh, Xerox brand MFP's, and printers
- Trains End Users on Ricoh, Xerox brand MFP's and printers and is the point of contact at installation and beyond as needed
- Troubleshoots, repairs and maintenance of Ricoh, Xerox brand MFPs, and printers
- Processes old machines through DOT process; either stripping a machine for parts, storing for future demo or sale, or sending for recycling
- Maintains inventory of parts, tools, and equipment in individual vans
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
