software engineering advisor.

job summary:
Enterprise Healthcare client has an immediate opening for a highly motivated software engineer to join their dynamic and growing team. All qualified candidates are encouraged to apply!

 
 
location: Telecommute
job type: Contract
salary: $51 - 61 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Roles and Responsibilities

- Superior customer service skills.

- Works in an environment with rapidly changing business requirements and priorities.

- Ensure that SLA's for scheduled jobs are adhered to by team and vendor resources.

- Assist in support during hours of operation and weekly on-call rotation.

- Monitoring, ticket triaging and completion, issue/root cause analysis and resolution.

- Gather requirements, designs, constructs and delivers solutions.

- Designs/develops/unit tests code updates to fix reported defects/problems.

- Strong analytical skills.

- Helps manage escalated outages from end to end as a technical lead with some support from a Manager.

- Helps discover and shares system structure, constraints and deficiencies with supported applications.

- Can help with all aspects of application support within scope including software upgrades, integrations maintenance, database maintenance, end user support, trouble shooting, auditing systems and problem solving.

- Can help identify production support "shift left" activities where possible to save time and lessen response time for customers. Utilizes automation where possible.

- Remove obstacles and barriers to allow self to complete tasks and escalate appropriately.

- Able to include technical debt remediation work into current workload with direction from management.

Job Requirements

- Above all else - great attitude, passion, collaborative, great communicator (spoken & written).

- Process-oriented mindset and ability to change/adapt quickly. Not afraid of change.

- Creative problem solving - following an issue through to its logical conclusion and escalating where necessary.

- Bachelor's degree in Computer Science or a related discipline, 5+ years of solid, diverse work experience in IT.

- Knowledge of Health Care (Medicare/Medicaid, Members, Providers, Claims, etc.) - 8+ years of experience

- Methodologies:

o Information Technology Infrastructure Library - 3+ years of experience

o Site Reliability Engineering - 1+ years of experience

- Technologies:

o Microsoft Office (Word, Excel, Visio) - 4+ years of experience

o Microsoft SQL Server (SQL Server Management Studio, Integration Services (SSIS)) - 4+ years of experience

o Teradata - 2+ years of experience

o Informatica PowerCenter - 2+ years of experience

o ActiveBatch - 2+ years of experience

o Python - 1+ years of experience

o Oracle - 1+ years of experience

o Jira - 1+ years of experience

o AWS - 1+ years of experience

o DynaTrace/Splunk - 1+ years of experience

o Tableau - 1+ years of experience

 
qualifications:
Bachelors


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.