job summary:
Independently works on simple to medium complexity testing projects. Shares findings with senior stakeholders such as Senior Testers or Test Lead
Independently conducts a wide range of quality-control tests and analyzes results to ensure that the software meets or exceeds specified standards and end-user requirements
Interfaces with Test Lead who is responsible for providing project specific information and guidance
Writes user stories for simple to medium test cases based on business and end-user requirements
Creates test data, executes test cases, documents defects, generates test metrics, and tracks defects to resolution
Works with software development teams to troubleshoot, remediate issues in test and production environments
Documents defects and generates test metrics. Tracks defects to resolution within defined timeframe
location: Phoenix, Arizona
job type: Contract
salary: $45 - 47 per hour
work hours: 8am to 5pm
education: No Degree Required
responsibilities:
The individual will be responsible for listening to loan originators, loan processors, loan officer assistants and closers for pre-recorded calls and score each call against a compliance checklist. Calls are about the loan application process form beginning to end. Knowledge of the mortgage regulations is required. Having experience in mortgage loan origination, processing, and/or similar recent mortgage experience is required for this position. The individual will be required to review 15-20 calls per day.
Prior experience: Experience for call monitoring, Any prior loan origination experience
qualifications:
Top skills: 2 years of recent mortgage underwriting, loan origination or similar mortgage experience (loan origination, mortgage processing, mortgage broker, loan officer, secondary marketing experience)
Demonstrated knowledge of regulations such as Reg Z, ECOA/Regulation B , UDAAP, and GLBA.
Experience with call monitoring or reviewing calls for mortgage banking/compliance
Top tools: Call Recording Platform, QC testing questionaires, Regulatory Websites, Email and Excel
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.