job summary:
Randstad is seeking a seasoned Senior Kofax engineer to lead and operate a combined support + development team responsible for an enterprise-scale Kofax (TotalAgility) environment. This is a hands-on role focused on production support, maintenance, upgrades, SLA-based incident response, and vendor/trans-vendor coordination during an ongoing integration and platform migration.
location: Riverwoods, Illinois
job type: Solutions
salary: $65 - 70 per hour
work hours: 9am to 6pm
education: No Degree Required
responsibilities:
- Lead day-to-day support and maintenance of the Kofax TotalAgility environment (production and non-production).
- Own incident response as part of an on-call rotation; meet established SLA targets for incident acceptance, triage, resolution and escalation.
- Perform server upgrades, patching, performance tuning, troubleshooting and bug fixes.
- Manage deployments and coordinate cross-vendor transitions and handoffs; act as primary point of contact for vendor teams.
- Provide technical leadership and mentorship to both support and development resources (onsite/hybrid/offshore mix).
- Collaborate with API/backend developers (Java/Spring) when integrations or automation are required.
- Participate in planning and execution of migration/upgrade efforts (current environment moved from 7.9 → 7.11; upcoming move to Kofax 8.x).
- Document operational runbooks, configurations, and run transition/knowledge-transfer activities.
- Support compliance, capacity planning, and operational metrics reporting.
qualifications:
The ideal candidate will have deep Kofax TotalAgility experience (past work on v7.9 / v7.11 and familiarity with Kofax 8.x) and the leadership skills to manage a small team and drive reliable operations.
Kofax TotalAgility (7.9,7.11,8.x) Enterprise Deployments Leadership
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.