The Portal Solutions Architect is a highly visible, cross-functional leader who shapes how our customers experience our digital platforms. This role owns the end-to-end architecture and delivery of secure, scalable, customer-facing web portals that support enterprise reverse logistics - translating complex business and customer needs into elegant, durable technical solutions.
Success in this role depends as much on communication, influence, and collaboration as on technical depth. The Architect serves as the connective tissue between business leaders, product owners, operations teams, and internal and external developers - bringing clarity, alignment, and momentum to highly complex initiatives. These individual builds trust across diverse stakeholders, navigates competing priorities, and ensures solutions meet demanding customer expectations without sacrificing long-term scalability or system integrity.
Acting as both a strategic partner and hands-on technical leader, the Architect sets architectural direction, establishes strong design patterns, and steps in when complexity or risk demands it. The ultimate measure of success is not just what gets built, but how effectively teams are enabled to deliver independently through strong communication, clear standards, and thoughtful guardrails that scale with the organization.
Are you a collaborative architect who thrives at the intersection of business, technology, and customer experience-someone who brings clarity to complexity and enables teams to deliver their best work? If so, this role offers the opportunity to shape meaningful solutions and make a visible impact across the organization.
location: Telecommute
job type: Permanent
salary: $90,000 - 165,000 per year
work hours: 9am to 5pm
education: Bachelors
responsibilities:
MAJOR DUTIES AND RESPONSIBILITIES:
Duties and responsibilities of this role include but are not limited to the following:
- Technical & Architectural Leadership: Own the architectural vision and technical direction for portal solutions built primarily on Microsoft cloud and business application technologies (Azure, Dynamics 365 CRM and Business Central), guiding internal and external development teams, reviewing designs, and ensuring best practices in security, scalability, and maintainability.
- Cross-Functional Leadership & Communication: Serve as the primary technical liaison across business, operations, IT, product, and external partners, translating business and customer needs into clear, actionable technical direction and fostering strong collaboration across diverse teams.
- Solution Design & Prototyping: Lead the design of complex web applications and integrations, providing architectural guidance and hands-on support for proof-of-concepts and critical-path issues when needed.
- Stakeholder Engagement & Requirements Alignment: Partner closely with stakeholders to gather, document, validate, and prioritize business and technical requirements, working effectively with highly engaged, detail-oriented customers to balance responsiveness, clarity, and long-term solution quality, while maintaining strong customer focus.
- Integration Oversight: Oversee integrations across web applications and enterprise platforms, including APIs, Azure services, identity and SSO (Entra ID, OAuth, SAML), CRM, ERP, and Power Platform solutions, ensuring secure, reliable, and loosely coupled system design.
- Delivery Partnership & Risk Management: Collaborate with the PMO to support delivery timelines and execution, while maintaining ownership of technical dependencies, architectural decisions, and risk mitigation strategies.
- Developer Enablement & Mentorship: Mentor and enable our amazing team of in-house and external developers by establishing clear standards, reusable patterns, and best practices that elevate team capability, accelerate delivery, and reduce long-term technical debt.
- Quality & Continuous Improvement: Partner with QA and internal teams to ensure high-quality delivery, participate in design and code reviews, and drive continuous improvement through retrospectives and process enhancements.
- Documentation & Transparency: Maintain clear, well-structured documentation for architecture, requirements, and project status to promote alignment, transparency, and long-term maintainability.
qualifications:
Qualifications, Skills & Abilities
BASIC QUALIFICATIONS:
Bachelor's degree in Computer Science, Information Technology, or related field, plus 5+ years' experience delivering web-based solutions, including experience leading architecture and technical design for customer-facing platforms; OR 7+ years of equivalent work experience.
Five plus years experience providing technical leadership across cross-functional teams, including internal staff and external vendors or development partners.
Five plus years working knowledge of modern web application architectures, including frontend frameworks (e.g., React), backend technologies, and RESTful APIs, sufficient to guide teams, review designs, and make sound architectural decisions.
Five plus designing and supporting secure, scalable, and maintainable cloud-based solutions (Azure preferred).
Must be authorized to work lawfully in the United States for The Battery Network, with or without sponsorship. PREFERRED QUALIFICATIONS:
SKILLS, KNOWLEDGE, & EXPERIENCE:
Proven ability to translate complex business and customer requirements into clear, actionable technical direction, particularly when working with detail-oriented, high-expectation customers.
Exceptional communication, collaboration, and interpersonal skills, with the ability to influence, align, and build trust across technical and non-technical stakeholders.
Strong organizational skills, with a demonstrated commitment to clear documentation, transparency, and follow-through.
Self-starter with intellectual curiosity, a continuous learning mindset, and the ability to thrive in a fast-paced, evolving environment.
Strong people skills with a collaborative, team-oriented approach; able to foster productive working relationships across business, technical, and operational teams.
Ability to work effectively with highly engaged, detail-oriented customers, balancing responsiveness, clarity, and long-term solution quality.
Solid understanding of the software development life cycle (SDLC) and experience partnering with product, PMO, QA, and operations teams to deliver outcomes.
Analytical and strategic problem-solver with the ability to navigate ambiguity, assess trade-offs, and bring structure to complex situations.
Ability to quickly learn and contextualize business processes, operational workflows, and technical environments.
Highly organized, detail-oriented, and disciplined in documentation, requirements definition, and architectural clarity.
Experience working in modern development environments and tools (e.g., Visual Studio, VS Code).
Adaptable, self-motivated, and able to prioritize effectively while managing competing demands and stakeholder expectations.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
