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3 jobs found for online chat representative customer service without the phone in rhode island

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    • cranston, rhode island
    • permanent
    • $70,000 - $80,000 per year
    job summary: Randstad is partnering with an IT consulting firm that is looking to hire a permanent Help Desk Engineer. This position will have a broad range of responsibilities and provide high technical and complex solutions for L2/L3 tickets. This role will also have the opportunity to mentor and train other junior members of the team. The ideal candidate will 5-7 years of IT and help desk experience, as well as experience with networks and Microsoft Server 2008+, and Windows OS. This role will be onsite 5 days/week in Cranston, RI.   location: Cranston, Rhode Island job type: Permanent salary: $70,000 - 80,000 per year work hours: 8am to 5pm education: High School   responsibilities: -Provide excellent customer service -Provide technical assistance to resolve computer hardware and software problems via telephone or electronically from L2/L3 escalated tickets -Provide support to the Help Desk team with network and server issues -Provide support to clients in problem resolution, guide users through troubleshooting procedures, and develop troubleshooting scripts -Provide remote assistance to end-users in the use of existing and new technologies, hardware, and software -Perform upgrades to hardware & software -Understanding of IT security, with the ability to identify and escalate policy violations -Recommend system modifications or hardware and software improvements to reduce or eliminate user problems -Contribute to company knowledge base and continually work to keep documentation up to date   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: High School (required)  skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information
    job summary: Randstad is partnering with an IT consulting firm that is looking to hire a permanent Help Desk Engineer. This position will have a broad range of responsibilities and provide high technical and complex solutions for L2/L3 tickets. This role will also have the opportunity to mentor and train other junior members of the team. The ideal candidate will 5-7 years of IT and help desk experience, as well as experience with networks and Microsoft Server 2008+, and Windows OS. This role will be onsite 5 days/week in Cranston, RI.   location: Cranston, Rhode Island job type: Permanent salary: $70,000 - 80,000 per year work hours: 8am to 5pm education: High School   responsibilities: -Provide excellent customer service -Provide technical assistance to resolve computer hardware and software problems via telephone or electronically from L2/L3 escalated tickets -Provide support to the Help Desk team with network and server issues -Provide support to clients in problem resolution, guide users through troubleshooting procedures, and develop troubleshooting scripts -Provide remote assistance to end-users in the use of existing and new technologies, hardware, and software -Perform upgrades to hardware & software -Understanding of IT security, with the ability to identify and escalate policy violations -Recommend system modifications or hardware and software improvements to reduce or eliminate user problems -Contribute to company knowledge base and continually work to keep documentation up to date   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: High School (required)  skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information
    • pawtucket, rhode island
    • permanent
    • $48,000 - $65,000 per year
    job summary: Division of Fortune 200 company has an immediate need for a direct hire Detailer Draftsman near Pawtucket, RI. Come join a growing team. For immediate consideration please apply!   location: PAWTUCKET, Rhode Island job type: Permanent salary: $48,000 - 65,000 per year work hours: 8am to 4pm education: Associates   responsibilities: Develop working knowledge of AutoCAD and the basics of client's detailing system.Develop basic knowledge of construction industry including reference material.Review and verify date of contract documents (plans, addenda and specs) received and compare against the date on proposal/estimate.Detail simple projects with little or no assistance (i.e. simple foundations, walls, footings, piers, slabs, stairs, retaining walls and other products as required).Submit placing drawings for approval and make sure they conform to ACI 318, CRSI, or RSIC, the Branch quality assurance and the placer/shop requirements.Process change orders to maximize all possible returns for the Branch. Communicate with customer, placer and Architect/Engineer on all questions relating to project; submit Requests for Information (RFI) as required.Work with Detailing Manager to ensure that all specialty items are pre-ordered to maintain construction schedules.Under the direction of management, be involved in all construction conflicts/disputes (whether contractor, placer, detailer or shop), and help with a resolution that is a time and cost effective solution.Identify and develop information required to inform customer of any changes (time and/or material) to the contract, including the completion of the change order form.Review all claims of shortages or errors.Ensure proper coding of product lists.Perform other duties as required by your supervisor. #LI-RD1   qualifications: Experience level: Education: Associates  skills: AutoCAD Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Division of Fortune 200 company has an immediate need for a direct hire Detailer Draftsman near Pawtucket, RI. Come join a growing team. For immediate consideration please apply!   location: PAWTUCKET, Rhode Island job type: Permanent salary: $48,000 - 65,000 per year work hours: 8am to 4pm education: Associates   responsibilities: Develop working knowledge of AutoCAD and the basics of client's detailing system.Develop basic knowledge of construction industry including reference material.Review and verify date of contract documents (plans, addenda and specs) received and compare against the date on proposal/estimate.Detail simple projects with little or no assistance (i.e. simple foundations, walls, footings, piers, slabs, stairs, retaining walls and other products as required).Submit placing drawings for approval and make sure they conform to ACI 318, CRSI, or RSIC, the Branch quality assurance and the placer/shop requirements.Process change orders to maximize all possible returns for the Branch. Communicate with customer, placer and Architect/Engineer on all questions relating to project; submit Requests for Information (RFI) as required.Work with Detailing Manager to ensure that all specialty items are pre-ordered to maintain construction schedules.Under the direction of management, be involved in all construction conflicts/disputes (whether contractor, placer, detailer or shop), and help with a resolution that is a time and cost effective solution.Identify and develop information required to inform customer of any changes (time and/or material) to the contract, including the completion of the change order form.Review all claims of shortages or errors.Ensure proper coding of product lists.Perform other duties as required by your supervisor. #LI-RD1   qualifications: Experience level: Education: Associates  skills: AutoCAD Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • woonsocket, rhode island
    • contract
    • $65 per hour
    job summary: Required Qualifications: 5+ years of IBM MQ Administration at the system level Experience with MQ installs (z\OS and distributed) and support (version 7+) Experience working with mainframe, UNIX/Linux systems, or Window Servers Ability to network and partner with business applications and technical teams Ability and willingness to work on an on-call rotating schedule 1+ year of experience leading a technical / engineering team 1+ year of experience building and delivering a strategic roadmap 1+ year of experience with MQ installs (z\OS and distributed) and support (version 7+) 1+ year of experience working with mainframe, unix/linux systems, and Window Servers This role requires candidate to be fully vaccinated for COVID 19 Preferred Qualifications: Coding experience with IIS, C#, .Net and Unix Shell scripting Experience using automation with Ansible automation (for middleware platforms) Experience using JCL (Job Control Language) to run batch jobs Knowledge of IBM Db2 Family Some Java experience or knowledge Powershell scripting experience   location: WOONSOCKET, Rhode Island job type: Contract work hours: 8am to 4pm education: No Degree Required   responsibilities: Requirements for MQ positions BLACK is Mgr Role GREEN additional requirements for Sr Mgr/Lead Required Qualifications: 5+ years of IBM MQ Administration at the system level Experience with MQ installs (z\OS and distributed) and support (version 7+) Experience working with mainframe, UNIX/Linux systems, or Window Servers Ability to network and partner with business applications and technical teams Ability and willingness to work on an on-call rotating schedule 1+ year of experience leading a technical / engineering team 1+ year of experience building and delivering a strategic roadmap 1+ year of experience with MQ installs (z\OS and distributed) and support (version 7+) 1+ year of experience working with mainframe, unix/linux systems, and Window Servers This role requires candidate to be fully vaccinated for COVID 19 Preferred Qualifications: Coding experience with IIS, C#, .Net and Unix Shell scripting Experience using automation with Ansible automation (for middleware platforms) Experience using JCL (Job Control Language) to run batch jobs Knowledge of IBM Db2 Family Some Java experience or knowledge Powershell scripting experience Ability to architect solutions and set strategic direction Ability to network and partner with business applications and technical teams Few additional requirements we need: o Help perform a MQ Environment and Deep Dive Review focusing on: o Stability o Configurations & Consistency o Health Checks o Proactive Monitoring o Product Currency o Defining Action Steps and Timelines   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: No Degree Required  skills: UNIXLinuxWindowsMQ ADMIN Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Required Qualifications: 5+ years of IBM MQ Administration at the system level Experience with MQ installs (z\OS and distributed) and support (version 7+) Experience working with mainframe, UNIX/Linux systems, or Window Servers Ability to network and partner with business applications and technical teams Ability and willingness to work on an on-call rotating schedule 1+ year of experience leading a technical / engineering team 1+ year of experience building and delivering a strategic roadmap 1+ year of experience with MQ installs (z\OS and distributed) and support (version 7+) 1+ year of experience working with mainframe, unix/linux systems, and Window Servers This role requires candidate to be fully vaccinated for COVID 19 Preferred Qualifications: Coding experience with IIS, C#, .Net and Unix Shell scripting Experience using automation with Ansible automation (for middleware platforms) Experience using JCL (Job Control Language) to run batch jobs Knowledge of IBM Db2 Family Some Java experience or knowledge Powershell scripting experience   location: WOONSOCKET, Rhode Island job type: Contract work hours: 8am to 4pm education: No Degree Required   responsibilities: Requirements for MQ positions BLACK is Mgr Role GREEN additional requirements for Sr Mgr/Lead Required Qualifications: 5+ years of IBM MQ Administration at the system level Experience with MQ installs (z\OS and distributed) and support (version 7+) Experience working with mainframe, UNIX/Linux systems, or Window Servers Ability to network and partner with business applications and technical teams Ability and willingness to work on an on-call rotating schedule 1+ year of experience leading a technical / engineering team 1+ year of experience building and delivering a strategic roadmap 1+ year of experience with MQ installs (z\OS and distributed) and support (version 7+) 1+ year of experience working with mainframe, unix/linux systems, and Window Servers This role requires candidate to be fully vaccinated for COVID 19 Preferred Qualifications: Coding experience with IIS, C#, .Net and Unix Shell scripting Experience using automation with Ansible automation (for middleware platforms) Experience using JCL (Job Control Language) to run batch jobs Knowledge of IBM Db2 Family Some Java experience or knowledge Powershell scripting experience Ability to architect solutions and set strategic direction Ability to network and partner with business applications and technical teams Few additional requirements we need: o Help perform a MQ Environment and Deep Dive Review focusing on: o Stability o Configurations & Consistency o Health Checks o Proactive Monitoring o Product Currency o Defining Action Steps and Timelines   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: No Degree Required  skills: UNIXLinuxWindowsMQ ADMIN Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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