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5 jobs found for online chat representative customer service without the phone in north carolina

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    • cary, north carolina
    • temporary
    • $15 - $18 per hour
    Randstad Strategic Accounts is looking for a customer service representative with knowledge and proficiency working in a face paced environment. We have a role that we are looking to fill for a contract position with one of our top tier clients. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsibilities, please read and apply below!  salary: $15 - $18 per hourshift: Firstwork hours: 11 AM - 8 PMeducation: No Degree RequiredResponsibilities Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Data entry into management information system for changes in patient information. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request. Assists with the warm transfer process through verification of fax receipt, ensures that follow-up calls are made and documented. Performs other duties as assigned. SkillsCustomer ServiceQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad Strategic Accounts is looking for a customer service representative with knowledge and proficiency working in a face paced environment. We have a role that we are looking to fill for a contract position with one of our top tier clients. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsibilities, please read and apply below!  salary: $15 - $18 per hourshift: Firstwork hours: 11 AM - 8 PMeducation: No Degree RequiredResponsibilities Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Data entry into management information system for changes in patient information. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request. Assists with the warm transfer process through verification of fax receipt, ensures that follow-up calls are made and documented. Performs other duties as assigned. SkillsCustomer ServiceQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • durham, north carolina (remote)
    • temp to perm
    • $17.50 - $18.50 per hour
    Does the idea of an open, challenging, and collaborative environment put a smile on your face? Do you enjoy making a real difference in the lives of patients as you ensure they get the coverage they need? If you have a positive, professional demeanor and want to work with a company that supports patient healthcare and insurance needs, this opportunity is perfect for you! Location: Work From Home (until safe to return to office in Greenfield, IN 46140) Hours: 8 Hour Shifts from 6AM - 7PM, Monday-Friday Program Specialists will receive training on how to respond to patient requests, work closely with our healthcare partners, and navigate the complexities of insurance. This is a high volume call center environment that provides customer support for patients.salary: $17.5 - $18.5 per hourshift: Firstwork hours: 8 AM - 7 PMeducation: High` SchoolResponsibilities Handle calls, track communications, and record product data  Provide customer support on product information, reimbursement, or availability options Inbound/Outbound calls from patients, healthcare partners, and insurance providers Educate patients on their available products and options for insurance Work with medical insurance companies to determine if patients are eligible for their treatment The essential functions of this role include:working in a smoke free environmentSkillsCustomer Service (3 years of experience is preferred)Data EntryInbound/Outbound CallsCall Center Experience (3 years of experience is preferred)Computer LiterateQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Does the idea of an open, challenging, and collaborative environment put a smile on your face? Do you enjoy making a real difference in the lives of patients as you ensure they get the coverage they need? If you have a positive, professional demeanor and want to work with a company that supports patient healthcare and insurance needs, this opportunity is perfect for you! Location: Work From Home (until safe to return to office in Greenfield, IN 46140) Hours: 8 Hour Shifts from 6AM - 7PM, Monday-Friday Program Specialists will receive training on how to respond to patient requests, work closely with our healthcare partners, and navigate the complexities of insurance. This is a high volume call center environment that provides customer support for patients.salary: $17.5 - $18.5 per hourshift: Firstwork hours: 8 AM - 7 PMeducation: High` SchoolResponsibilities Handle calls, track communications, and record product data  Provide customer support on product information, reimbursement, or availability options Inbound/Outbound calls from patients, healthcare partners, and insurance providers Educate patients on their available products and options for insurance Work with medical insurance companies to determine if patients are eligible for their treatment The essential functions of this role include:working in a smoke free environmentSkillsCustomer Service (3 years of experience is preferred)Data EntryInbound/Outbound CallsCall Center Experience (3 years of experience is preferred)Computer LiterateQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • mooresville, north carolina
    • temp to perm
    • $19 - $24 per hour
    Compassionate care with extraordinary service is the type of candidate we are looking for as a Workers Comp Coordinator. We are looking for someone who has experience in risk management handling workers comp, certificate of insurance requests, processing and researching claims and more. If you think you are qualified please apply today. salary: $19 - $24 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilitiesDuties are listed below but not limited to:  Answer/direct phone calls, Organize/schedule appointments, plan meetings, and assist with agendas Complete risk analysis reports and identifies recommendations. Assist with investigations of actual and potential risks in the facility Provide daily general administrative support to the Risk Management team Write and distribute email, correspondence memos, letters, faxes, and forms Assist in the preparation of regularly scheduled reports Assist with insurance application submittals and securing insurance coverage Assist with invoice processing Maintain insurance logs and files Obtain, distribute, and track Certificates of Insurance Maintain driver and automobile logs and files Process Property Damage, General Liability, Auto and Workers’ Compensation incident reports and assist with claim management Comply with OSHA record keeping requirements The essential functions of this role include:working up to 6 hrs of overtime per weekSkillsRisk - ManagementAnalysis - RiskWorkers Compensation Reporting Claims (3 years of experience is required)Order ProcessingExcelAnswering PhonesRisk ManagementQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Compassionate care with extraordinary service is the type of candidate we are looking for as a Workers Comp Coordinator. We are looking for someone who has experience in risk management handling workers comp, certificate of insurance requests, processing and researching claims and more. If you think you are qualified please apply today. salary: $19 - $24 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilitiesDuties are listed below but not limited to:  Answer/direct phone calls, Organize/schedule appointments, plan meetings, and assist with agendas Complete risk analysis reports and identifies recommendations. Assist with investigations of actual and potential risks in the facility Provide daily general administrative support to the Risk Management team Write and distribute email, correspondence memos, letters, faxes, and forms Assist in the preparation of regularly scheduled reports Assist with insurance application submittals and securing insurance coverage Assist with invoice processing Maintain insurance logs and files Obtain, distribute, and track Certificates of Insurance Maintain driver and automobile logs and files Process Property Damage, General Liability, Auto and Workers’ Compensation incident reports and assist with claim management Comply with OSHA record keeping requirements The essential functions of this role include:working up to 6 hrs of overtime per weekSkillsRisk - ManagementAnalysis - RiskWorkers Compensation Reporting Claims (3 years of experience is required)Order ProcessingExcelAnswering PhonesRisk ManagementQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temporary
    • $19 - $21 per hour
    We are looking for someone who has some experience in the healthcare industry specifically related to Insurance. This position with handle general data entry & keying tasks for the authorization management functions that require a high degree of attention to detail, and the ability to analyze and resolve routine problems. If you are looking for a 1 month temp role - please apply!salary: $19 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilitiesOversee the daily submission of service delivery data from program staff into Alphaflex to ensure attendance matches service units  Maintain excel spreadsheets of active consumers along with service mix; authorized units and authorization dates  Daily telephonic and email communication with staff and payers  Routine communication with program staff on potential admissions and admission dates  Participate in periodic team staffing’s as necessary and appropriate both in person and via conference calls  Occasional travel to service sites for team building and protocol implementation  Daily data entry into databases and other designated software programs  Securing, copying, and faxing information as needed ensuring compliance with privacy and confidentiality rules and regulations  Development of electronic tools and protocols to streamline the authorization process and communication   SkillsInsurance Claim ProcessingHealth Insurance PoliciesInsurance (2 years of experience is required)Insurance Authorization (2 years of experience is required)Data Entry (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    We are looking for someone who has some experience in the healthcare industry specifically related to Insurance. This position with handle general data entry & keying tasks for the authorization management functions that require a high degree of attention to detail, and the ability to analyze and resolve routine problems. If you are looking for a 1 month temp role - please apply!salary: $19 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilitiesOversee the daily submission of service delivery data from program staff into Alphaflex to ensure attendance matches service units  Maintain excel spreadsheets of active consumers along with service mix; authorized units and authorization dates  Daily telephonic and email communication with staff and payers  Routine communication with program staff on potential admissions and admission dates  Participate in periodic team staffing’s as necessary and appropriate both in person and via conference calls  Occasional travel to service sites for team building and protocol implementation  Daily data entry into databases and other designated software programs  Securing, copying, and faxing information as needed ensuring compliance with privacy and confidentiality rules and regulations  Development of electronic tools and protocols to streamline the authorization process and communication   SkillsInsurance Claim ProcessingHealth Insurance PoliciesInsurance (2 years of experience is required)Insurance Authorization (2 years of experience is required)Data Entry (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • raleigh, north carolina
    • permanent
    • $65,000 - $70,000 per year
    We are seeking an HR Specialist to provide assistance to managers and employees in handling performance and behavior concerns, crisis intervention and mediation.  The right candidate will have expereince with employee programs, activities and events along with monitoring budgets & expenses.  This person will perform analytics on projects related to employee relations i.e. surveys, market trends, retention plans, system usage, etc.salary: $65,000 - $70,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilitiesPolicy Interpretation Unemployment process Employee Recognition Employee Disciplinary documentation R Education and TrainingSkillsEmployee RelationsVerbal CommunicationConfidentialityAnalytical ThinkingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    We are seeking an HR Specialist to provide assistance to managers and employees in handling performance and behavior concerns, crisis intervention and mediation.  The right candidate will have expereince with employee programs, activities and events along with monitoring budgets & expenses.  This person will perform analytics on projects related to employee relations i.e. surveys, market trends, retention plans, system usage, etc.salary: $65,000 - $70,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilitiesPolicy Interpretation Unemployment process Employee Recognition Employee Disciplinary documentation R Education and TrainingSkillsEmployee RelationsVerbal CommunicationConfidentialityAnalytical ThinkingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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