You are successfully logged out of your my randstad account

You have successfully deleted your account

Thank you for subscribing to your personalised job alerts.

9 jobs found in mechanicsburg, pennsylvania

filter
    • mechanicsburg, pennsylvania
    • contract
    • $16 per hour
    job summary: Randstad is hiring for a Tier 1 Helpdesk who will be responsible for ensuring customer satisfaction by resolving technical issues and esuring end user needs are met. This role is 100% remote. Must be able to work in the US without sponsorship. Shift : Tuesday: 4pm-11pm Wednesday: 4pm-11pm Thursday: 4pm-11pm Friday: 4pm-11pm Saturday: 10am - 10pm For Immediate consideration please email sasha.bishop@randstadusa.com   location: Mechanicsburg, Pennsylvania job type: Contract work hours: 3pm to 12am education: High School   responsibilities: The ideal candidate: Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and records all information accurately in several ITSM ticketing systems. Provides excellent customer service and displays technical skills with proficiency in Microsoft Windows/Office and AD). Able to type 40 plus words per minute. Ability to perform under a high pressure, rapidly changing environment. Dependable and punctual. Required Skills: Active Directory MS Office Troubleshooting Knowledge on ITSM systems (ticketing systems) Ability to work under pressure Customer Service skills Desired skills, responsibilities, experience: Ability to handle and prioritize a lot of tasks each day Gather information from customers and have detailed accounting of the issue before escalating calls to higher tiers Follow up with customers as needed Active Directory experience Citrix experience Azure/Exchange/O356 experience   qualifications: Experience level: Entry LevelMinimum 2 years of experienceEducation: High School  skills: HelpdeskCustomer ServiceMS Office TroubleshootingITSMCITRIX Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad is hiring for a Tier 1 Helpdesk who will be responsible for ensuring customer satisfaction by resolving technical issues and esuring end user needs are met. This role is 100% remote. Must be able to work in the US without sponsorship. Shift : Tuesday: 4pm-11pm Wednesday: 4pm-11pm Thursday: 4pm-11pm Friday: 4pm-11pm Saturday: 10am - 10pm For Immediate consideration please email sasha.bishop@randstadusa.com   location: Mechanicsburg, Pennsylvania job type: Contract work hours: 3pm to 12am education: High School   responsibilities: The ideal candidate: Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and records all information accurately in several ITSM ticketing systems. Provides excellent customer service and displays technical skills with proficiency in Microsoft Windows/Office and AD). Able to type 40 plus words per minute. Ability to perform under a high pressure, rapidly changing environment. Dependable and punctual. Required Skills: Active Directory MS Office Troubleshooting Knowledge on ITSM systems (ticketing systems) Ability to work under pressure Customer Service skills Desired skills, responsibilities, experience: Ability to handle and prioritize a lot of tasks each day Gather information from customers and have detailed accounting of the issue before escalating calls to higher tiers Follow up with customers as needed Active Directory experience Citrix experience Azure/Exchange/O356 experience   qualifications: Experience level: Entry LevelMinimum 2 years of experienceEducation: High School  skills: HelpdeskCustomer ServiceMS Office TroubleshootingITSMCITRIX Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • mechanicsburg, pennsylvania
    • contract
    • $16 - $18 per hour
    job summary: *100% REMOTE* This Opening is for Shift 3: Mon - Fri 12A-8A EST Only The Service Desk Analyst is responsible for answering customer calls, chats and emails. While documenting each interaction in our ticketing system. The analyst will use the information gathered to diagnose and resolve all requests remotely. This includes supporting a wide range of software, hardware, networks, and servers.  location: Mechanicsburg, Pennsylvania job type: Contract salary: $16 - 18 per hour work hours: 12am to 9am education: No Degree Required   responsibilities: - Supporting the customer via inbound interactions (ex: calls, chats, e-mails, voicemail, phone system-prompted callbacks, and user submitted tickets) - Accurately logging, ticketing, and tracking all interactions with the users - Accurate, timely, and professional follow-up and resolution for all supported issues - Ability to manage multiple applications and browser tabs (or browsers) and multitasking - Accurately following instructions (team documentation and knowledge base articles) on processes and procedures - Using the tools provided offer remote assistance to diagnose and solve client issues - Collaborate with the Service Desk team to ensure proper resolution or escalation of tickets - Accurate escalation of tickets per instructions (team documentation and knowledge base articles) - Regular (minimum daily) follow-up on all assigned tickets - Quick identification and accurate processing of high priority issues Skills and Qualifications: - Proficient in Microsoft Windows and Office - Familiar with Active Directory - Able to follow detailed processes with written and verbal instruction - Able to learn new software systems quickly and accurately - Able to type at least 40 words per minute - Able to perform under high pressure environment - Dependable and punctual - Capable of problem solving using available resources to solve a user's issue - Ability to communicate and interact at all levels of the organization (senior IT down to the non-technical staff) - Experience troubleshooting Windows-based computers - General awareness of computer systems and network management Experience with the following systems is preferred. o Active Directory o Microsoft Office (Outlook, Word, Excel, Teams, and SharePoint) o Google Workspace (formerly G Suite)   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: No Degree Required  skills: HelpdeskCustomer RelationsDesktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: *100% REMOTE* This Opening is for Shift 3: Mon - Fri 12A-8A EST Only The Service Desk Analyst is responsible for answering customer calls, chats and emails. While documenting each interaction in our ticketing system. The analyst will use the information gathered to diagnose and resolve all requests remotely. This includes supporting a wide range of software, hardware, networks, and servers.  location: Mechanicsburg, Pennsylvania job type: Contract salary: $16 - 18 per hour work hours: 12am to 9am education: No Degree Required   responsibilities: - Supporting the customer via inbound interactions (ex: calls, chats, e-mails, voicemail, phone system-prompted callbacks, and user submitted tickets) - Accurately logging, ticketing, and tracking all interactions with the users - Accurate, timely, and professional follow-up and resolution for all supported issues - Ability to manage multiple applications and browser tabs (or browsers) and multitasking - Accurately following instructions (team documentation and knowledge base articles) on processes and procedures - Using the tools provided offer remote assistance to diagnose and solve client issues - Collaborate with the Service Desk team to ensure proper resolution or escalation of tickets - Accurate escalation of tickets per instructions (team documentation and knowledge base articles) - Regular (minimum daily) follow-up on all assigned tickets - Quick identification and accurate processing of high priority issues Skills and Qualifications: - Proficient in Microsoft Windows and Office - Familiar with Active Directory - Able to follow detailed processes with written and verbal instruction - Able to learn new software systems quickly and accurately - Able to type at least 40 words per minute - Able to perform under high pressure environment - Dependable and punctual - Capable of problem solving using available resources to solve a user's issue - Ability to communicate and interact at all levels of the organization (senior IT down to the non-technical staff) - Experience troubleshooting Windows-based computers - General awareness of computer systems and network management Experience with the following systems is preferred. o Active Directory o Microsoft Office (Outlook, Word, Excel, Teams, and SharePoint) o Google Workspace (formerly G Suite)   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: No Degree Required  skills: HelpdeskCustomer RelationsDesktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • mechanicsburg, pennsylvania
    • contract
    • $16 - $18 per hour
    job summary: *100% REMOTE* Shift 1: Sun - Thu 3P-11P EST The Service Desk Analyst is responsible for answering customer calls, chats and emails. While documenting each interaction in our ticketing system. The analyst will use the information gathered to diagnose and resolve all requests remotely. This includes supporting a wide range of software, hardware, networks, and servers.  location: Mechanicsburg, Pennsylvania job type: Contract salary: $16 - 18 per hour work hours: 3pm to 12am education: No Degree Required   responsibilities: - Supporting the customer via inbound interactions (ex: calls, chats, e-mails, voicemail, phone system-prompted callbacks, and user submitted tickets) - Accurately logging, ticketing, and tracking all interactions with the users - Accurate, timely, and professional follow-up and resolution for all supported issues - Ability to manage multiple applications and browser tabs (or browsers) and multitasking - Accurately following instructions (team documentation and knowledge base articles) on processes and procedures - Using the tools provided offer remote assistance to diagnose and solve client issues - Collaborate with the Service Desk team to ensure proper resolution or escalation of tickets - Accurate escalation of tickets per instructions (team documentation and knowledge base articles) - Regular (minimum daily) follow-up on all assigned tickets - Quick identification and accurate processing of high priority issues Skills and Qualifications: - Proficient in Microsoft Windows and Office - Familiar with Active Directory - Able to follow detailed processes with written and verbal instruction - Able to learn new software systems quickly and accurately - Able to type at least 40 words per minute - Able to perform under high pressure environment - Dependable and punctual - Capable of problem solving using available resources to solve a user's issue - Ability to communicate and interact at all levels of the organization (senior IT down to the non-technical staff) - Experience troubleshooting Windows-based computers - General awareness of computer systems and network management Experience with the following systems is preferred. o Active Directory o Microsoft Office (Outlook, Word, Excel, Teams, and SharePoint) o Google Workspace (formerly G Suite)   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: No Degree Required  skills: HelpdeskCustomer RelationsDesktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: *100% REMOTE* Shift 1: Sun - Thu 3P-11P EST The Service Desk Analyst is responsible for answering customer calls, chats and emails. While documenting each interaction in our ticketing system. The analyst will use the information gathered to diagnose and resolve all requests remotely. This includes supporting a wide range of software, hardware, networks, and servers.  location: Mechanicsburg, Pennsylvania job type: Contract salary: $16 - 18 per hour work hours: 3pm to 12am education: No Degree Required   responsibilities: - Supporting the customer via inbound interactions (ex: calls, chats, e-mails, voicemail, phone system-prompted callbacks, and user submitted tickets) - Accurately logging, ticketing, and tracking all interactions with the users - Accurate, timely, and professional follow-up and resolution for all supported issues - Ability to manage multiple applications and browser tabs (or browsers) and multitasking - Accurately following instructions (team documentation and knowledge base articles) on processes and procedures - Using the tools provided offer remote assistance to diagnose and solve client issues - Collaborate with the Service Desk team to ensure proper resolution or escalation of tickets - Accurate escalation of tickets per instructions (team documentation and knowledge base articles) - Regular (minimum daily) follow-up on all assigned tickets - Quick identification and accurate processing of high priority issues Skills and Qualifications: - Proficient in Microsoft Windows and Office - Familiar with Active Directory - Able to follow detailed processes with written and verbal instruction - Able to learn new software systems quickly and accurately - Able to type at least 40 words per minute - Able to perform under high pressure environment - Dependable and punctual - Capable of problem solving using available resources to solve a user's issue - Ability to communicate and interact at all levels of the organization (senior IT down to the non-technical staff) - Experience troubleshooting Windows-based computers - General awareness of computer systems and network management Experience with the following systems is preferred. o Active Directory o Microsoft Office (Outlook, Word, Excel, Teams, and SharePoint) o Google Workspace (formerly G Suite)   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: No Degree Required  skills: HelpdeskCustomer RelationsDesktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • mechanicsburg, pennsylvania
    • contract
    • $14 - $16 per hour
    job summary: Randstad is hiring a team of Records Retrieval Agents to join our growing team! In this role, you will: Represent clientele in requesting and obtaining medical records from healthcare providers.Contact healthcare provider offices on a regular basis to request copies of medical recordsIdentify and coordinate the method for record retrieval with provider officesUse provided computer equipment to update facility information and maintaining status for the record retrieval with provider offices, sometimes having to switch between multiple systems in the course of the day to update and retrieve information.Provide accurate and timely updates on the record retrieval status to clientsCompletes projects and other duties as assigned using Microsoft Office Suite or similar software.   location: Mechanicsburg, Pennsylvania job type: Contract salary: $14 - 16 per hour work hours: 8am to 4pm education: High School   responsibilities: Required skills / experience: High School diploma, GED, or equivalent work experiencePrevious call center sales or collections experience preferred, not required.Ability to communicate clearly through verbal and written communication, using proper spelling and grammar, and using applications such as Teams, Gmail, Outlook, and Zoom.Demonstrates the ability to give attention to details, including planning, executing, and follow up proceduresMust be able to work well in a team environmentDemonstrated understanding of HIPAA regulations preferredTyping speed of 40 words per minute (wpm) with 90% accuracyComputer navigation skillsBasic technical skills (Able to clear cache and cookies)Proficient with Microsoft Office Suite or related softwareInternet upload speed of 25 mpbs and download speed of 5 mpbsWe will provide training. Training is 4 weeks for which 100% attendance is required Desired skills, responsibilities, experience needed : Demonstrated understanding of HIPAA regulations preferredPrevious call center sales or collections experience preferred, not required.Ability to communicate clearly through verbal and written communication, using proper spelling and grammar, and using applications such as Teams, Gmail, Outlook, and Zoom.   qualifications: Experience level: ExperiencedMinimum 2 years of experienceEducation: High School  skills: Call CenterHelpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad is hiring a team of Records Retrieval Agents to join our growing team! In this role, you will: Represent clientele in requesting and obtaining medical records from healthcare providers.Contact healthcare provider offices on a regular basis to request copies of medical recordsIdentify and coordinate the method for record retrieval with provider officesUse provided computer equipment to update facility information and maintaining status for the record retrieval with provider offices, sometimes having to switch between multiple systems in the course of the day to update and retrieve information.Provide accurate and timely updates on the record retrieval status to clientsCompletes projects and other duties as assigned using Microsoft Office Suite or similar software.   location: Mechanicsburg, Pennsylvania job type: Contract salary: $14 - 16 per hour work hours: 8am to 4pm education: High School   responsibilities: Required skills / experience: High School diploma, GED, or equivalent work experiencePrevious call center sales or collections experience preferred, not required.Ability to communicate clearly through verbal and written communication, using proper spelling and grammar, and using applications such as Teams, Gmail, Outlook, and Zoom.Demonstrates the ability to give attention to details, including planning, executing, and follow up proceduresMust be able to work well in a team environmentDemonstrated understanding of HIPAA regulations preferredTyping speed of 40 words per minute (wpm) with 90% accuracyComputer navigation skillsBasic technical skills (Able to clear cache and cookies)Proficient with Microsoft Office Suite or related softwareInternet upload speed of 25 mpbs and download speed of 5 mpbsWe will provide training. Training is 4 weeks for which 100% attendance is required Desired skills, responsibilities, experience needed : Demonstrated understanding of HIPAA regulations preferredPrevious call center sales or collections experience preferred, not required.Ability to communicate clearly through verbal and written communication, using proper spelling and grammar, and using applications such as Teams, Gmail, Outlook, and Zoom.   qualifications: Experience level: ExperiencedMinimum 2 years of experienceEducation: High School  skills: Call CenterHelpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • mechanicsburg, pennsylvania
    • contract
    • $62 - $64 per hour
    job summary: randstad federal. We have over a decade of experience providing talent with clearance and workforce solutions that drive bottom-line value for federal agencies and the organizations that serve them. Learn more about what we do, meet our experienced team and get an inside look at the strategic partnerships that set us apart. Let's talk about the role. Location: PA, USA Remote Capabilities: Onsite but eventually hybrid role Clearance Required: None Job Summary: We are looking for a Functional Analyst with a background in Department of Defense (DOD) Accounting who can provide functional and technical support of a DOD logistics management system. The Accounting Functional Analyst should have good working knowledge of DOD accounting and logistics and related processes.   location: Mechanicsburg, Pennsylvania job type: Contract salary: $62 - 64 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Responsibilities include, but are not limited to: - Identify functional requirements and drives the development and implementation of significant improvements to existing processes - Develop a thorough understanding of business processes, best practices, and available supporting technology & documentation - Work and collaborate closely with key stakeholders to document the key business goals and objectives for a new or existing process - Prepare detailed requirement specifications in the form of user stories or functional requirement documents for the development teams - Participation in the Agile software development process as a proxy for the process owner role to help facilitate progress, answer any questions and provide more detailed requirements as necessary - Collaborate with development teams to produce any required documentation or communications that may be necessary in support of the project including project status, project roadmap, release plan, etc - Develop test cases/scenarios and detailed acceptance criteria - Support project delivery by working with the user community to document and coordinate user acceptance testing and training plans - Assist the Help Desk with problem and incident management - Assist with end user training as necessary Qualifications Requirements: - Bachelor's Degree in IT or Accounting - +5 years in Accounting - +3 years in software development - Demonstrated problem-solving skills - Demonstrated critical skills such as collaboration, strong written and verbal communication skills and analytical capability - Knowledge of project management methodologies and software development lifecycles - Experience with Microsoft desktop applications (Excel, Word, PowerPoint, and Visio) Competencies: - DOD Accounting - Fixed Asset Reporting - Funds Management - Fund Targets, Commitment/Obligation Accounting - Knowledge in Departmental Reporting - DOD Cost Accounting - Financial Accounting for Operating Supplies and Materials - Accounting for General Funds and/or Working Capital Funds   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: DoD accounting (1 year of experience is required)Excel (1 year of experience is required)powerpoint (1 year of experience is required)JavaFixed Asset Reporting (1 year of experience is required)Funds Management (1 year of experience is required)Departmental Reporting (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: randstad federal. We have over a decade of experience providing talent with clearance and workforce solutions that drive bottom-line value for federal agencies and the organizations that serve them. Learn more about what we do, meet our experienced team and get an inside look at the strategic partnerships that set us apart. Let's talk about the role. Location: PA, USA Remote Capabilities: Onsite but eventually hybrid role Clearance Required: None Job Summary: We are looking for a Functional Analyst with a background in Department of Defense (DOD) Accounting who can provide functional and technical support of a DOD logistics management system. The Accounting Functional Analyst should have good working knowledge of DOD accounting and logistics and related processes.   location: Mechanicsburg, Pennsylvania job type: Contract salary: $62 - 64 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Responsibilities include, but are not limited to: - Identify functional requirements and drives the development and implementation of significant improvements to existing processes - Develop a thorough understanding of business processes, best practices, and available supporting technology & documentation - Work and collaborate closely with key stakeholders to document the key business goals and objectives for a new or existing process - Prepare detailed requirement specifications in the form of user stories or functional requirement documents for the development teams - Participation in the Agile software development process as a proxy for the process owner role to help facilitate progress, answer any questions and provide more detailed requirements as necessary - Collaborate with development teams to produce any required documentation or communications that may be necessary in support of the project including project status, project roadmap, release plan, etc - Develop test cases/scenarios and detailed acceptance criteria - Support project delivery by working with the user community to document and coordinate user acceptance testing and training plans - Assist the Help Desk with problem and incident management - Assist with end user training as necessary Qualifications Requirements: - Bachelor's Degree in IT or Accounting - +5 years in Accounting - +3 years in software development - Demonstrated problem-solving skills - Demonstrated critical skills such as collaboration, strong written and verbal communication skills and analytical capability - Knowledge of project management methodologies and software development lifecycles - Experience with Microsoft desktop applications (Excel, Word, PowerPoint, and Visio) Competencies: - DOD Accounting - Fixed Asset Reporting - Funds Management - Fund Targets, Commitment/Obligation Accounting - Knowledge in Departmental Reporting - DOD Cost Accounting - Financial Accounting for Operating Supplies and Materials - Accounting for General Funds and/or Working Capital Funds   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: DoD accounting (1 year of experience is required)Excel (1 year of experience is required)powerpoint (1 year of experience is required)JavaFixed Asset Reporting (1 year of experience is required)Funds Management (1 year of experience is required)Departmental Reporting (1 year of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • mechanicsburg, pennsylvania
    • contract
    • $16 - $17 per hour
    job summary: Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, and are a customer focused professional - we want to hear from you! An ideal candidate will have superior customer service skills and be able to communicate with a wide range of users. Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles.   location: Mechanicsburg, Pennsylvania job type: Contract salary: $16 - 17 per hour work hours: 8am to 5pm education: High School   responsibilities: Data Entry, Customer Service, Microsoft Office Desired skills, responsibilities, experience needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate clearly, professionally and empathetically with excellent customer service skills. Ability to learn and apply knowledge of insurance contracts, procedures, and customer service philosophies. Ability to learn and effectively use multiple computer systems, phones, and other technologies simultaneously. Ability to support a service culture through great quality and efficiency, even when work volume is high. Requires attention to detail and a sincere commitment to servicing the agents, policyholders, co-workers and other home office personnel. Ability to empathize with, actively listen to, deal sensitively and professionally with customers and agents. Work independently displaying good judgment and problem solving skills. Ability to adhere to work schedule demands and requirements. Must be willing to work onsite   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School  skills: Customer Relations Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, and are a customer focused professional - we want to hear from you! An ideal candidate will have superior customer service skills and be able to communicate with a wide range of users. Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles.   location: Mechanicsburg, Pennsylvania job type: Contract salary: $16 - 17 per hour work hours: 8am to 5pm education: High School   responsibilities: Data Entry, Customer Service, Microsoft Office Desired skills, responsibilities, experience needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate clearly, professionally and empathetically with excellent customer service skills. Ability to learn and apply knowledge of insurance contracts, procedures, and customer service philosophies. Ability to learn and effectively use multiple computer systems, phones, and other technologies simultaneously. Ability to support a service culture through great quality and efficiency, even when work volume is high. Requires attention to detail and a sincere commitment to servicing the agents, policyholders, co-workers and other home office personnel. Ability to empathize with, actively listen to, deal sensitively and professionally with customers and agents. Work independently displaying good judgment and problem solving skills. Ability to adhere to work schedule demands and requirements. Must be willing to work onsite   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: High School  skills: Customer Relations Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • mechanicsburg, pennsylvania
    • contract
    • $16 per hour
    job summary: Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles.   location: Mechanicsburg, Pennsylvania job type: Contract work hours: 7am to 3pm education: Associates   responsibilities: - Represent the Service Desk as an organization of the Client. - Exhibit regular, reliable, punctual and predictable attendance. - Receive interactions via the following channels: - Telephone - E-mail - Web Chat - Self-Submit - Log and categorize all incidents and requests; engage other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility using documented resolution/escalation procedures. - Identify and use the appropriate priority levels for logging incidents and requests to set criticality level and to engage the proper team(s) for resolution. - Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. - Ensure the end-to-end customer experience and provide a single point-of-contact for the customer. - Document resolutions and update self-help and staff knowledge bases. - Grow general knowledge of current corporate, division, and facility-specific products, increasing ability to resolve requests on first contact. - Provide after hours and on-call support as needed. - Conform with and abide by all Client and Randstad regulations, policies, work procedures, instruction, and all health and safety rules. - Perform other duties as assigned. Required Skills: - Qualified candidates should have experience with Microsoft Office products, experience in troubleshooting Windows and desktop Tier 1 issues. - Experience with remote tools (i.e. Goto Assist, Skype for Business Online) - Experience with both iOS and Android devices. - Familiarity with VPN tools (i.e. Direct Access, Pulse Secure) - Understanding of Active Directory. - Ability to understand and work within an ITIL based custom Incident Management System. - Customer Service Centric (Personable, enjoy helping others) - Be able to work as both part of a team and independently with minimal supervision. Preferred Skills: - At least 1 year of previous Service Desk experience. - Minimum 2 year computer science degree or equivalent experience.   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: Associates  skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles.   location: Mechanicsburg, Pennsylvania job type: Contract work hours: 7am to 3pm education: Associates   responsibilities: - Represent the Service Desk as an organization of the Client. - Exhibit regular, reliable, punctual and predictable attendance. - Receive interactions via the following channels: - Telephone - E-mail - Web Chat - Self-Submit - Log and categorize all incidents and requests; engage other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility using documented resolution/escalation procedures. - Identify and use the appropriate priority levels for logging incidents and requests to set criticality level and to engage the proper team(s) for resolution. - Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. - Ensure the end-to-end customer experience and provide a single point-of-contact for the customer. - Document resolutions and update self-help and staff knowledge bases. - Grow general knowledge of current corporate, division, and facility-specific products, increasing ability to resolve requests on first contact. - Provide after hours and on-call support as needed. - Conform with and abide by all Client and Randstad regulations, policies, work procedures, instruction, and all health and safety rules. - Perform other duties as assigned. Required Skills: - Qualified candidates should have experience with Microsoft Office products, experience in troubleshooting Windows and desktop Tier 1 issues. - Experience with remote tools (i.e. Goto Assist, Skype for Business Online) - Experience with both iOS and Android devices. - Familiarity with VPN tools (i.e. Direct Access, Pulse Secure) - Understanding of Active Directory. - Ability to understand and work within an ITIL based custom Incident Management System. - Customer Service Centric (Personable, enjoy helping others) - Be able to work as both part of a team and independently with minimal supervision. Preferred Skills: - At least 1 year of previous Service Desk experience. - Minimum 2 year computer science degree or equivalent experience.   qualifications: Experience level: Entry LevelMinimum 1 year of experienceEducation: Associates  skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • camp hill, pennsylvania
    • contract
    • $60 - $70 per hour
    job summary: The Project Manager is responsible for planning, organizing, directing and controlling Strategic and High Priority IS&T projects. Projects will be executed utilizing Project Methodology based on Agile principles and the Project Management Body of Knowledge (PMBOK) Standards.   location: CAMP HILL, Pennsylvania job type: Contract salary: $60 - 70 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: RESPONSIBILITIES: · Develop project plans to minimize cost and implementation risks · Provide communication, documentation and everyday management of projects, while ensuring that all risks, timelines, budget and scope are managed · Initiate, plan, execute, monitor/control and close projects · Perform quality assurance and risk management · Project budget and scheduling estimation and management · Manage project team members · Engage with stakeholders and manage internal, external and third party relationships · Conduct status review meetings with team members and clients · Provide reports and documentation on project stage and progress · Perform other duties as assigned This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. An incumbent may be asked to perform other duties pending on the needs of the business QUALIFICATIONS · Requires a Bachelor's Degree in Computer Science, Information Technology, and/or related field · Requires a minimum of 4 years related work experience, with at least 3 years of experience in a project management role · Must be proficient with Microsoft Project · Excellent interpersonal and communication skills · strong analytical and problem solving skills · Demonstrated stakeholder management skills · Experience managing resources in a matrix organization · Experience in vendor sourcing and management preferred · Experience with Agile Methodologies · Scrum Certification desired · PMP Certification desired · Experience managing retail stores systems and warehouse integrations with financial systems · Legacy system replacement (Quantum Allocation, Mainframe) to modern tech stacks, keen focus required on business process mapping and potentially improvement. Retail experience to understand these areas important. · IT retail background a plus · Technical project management experience and strong communication skills a must. · Experience working on legacy and modern IT retail merchandising applications. · Ability to effectively manage multiple IT and business teams/domains and drive cross team collaboration/facilitation to support all integration points.   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors  skills: Project ManagementProject Controls Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: The Project Manager is responsible for planning, organizing, directing and controlling Strategic and High Priority IS&T projects. Projects will be executed utilizing Project Methodology based on Agile principles and the Project Management Body of Knowledge (PMBOK) Standards.   location: CAMP HILL, Pennsylvania job type: Contract salary: $60 - 70 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: RESPONSIBILITIES: · Develop project plans to minimize cost and implementation risks · Provide communication, documentation and everyday management of projects, while ensuring that all risks, timelines, budget and scope are managed · Initiate, plan, execute, monitor/control and close projects · Perform quality assurance and risk management · Project budget and scheduling estimation and management · Manage project team members · Engage with stakeholders and manage internal, external and third party relationships · Conduct status review meetings with team members and clients · Provide reports and documentation on project stage and progress · Perform other duties as assigned This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. An incumbent may be asked to perform other duties pending on the needs of the business QUALIFICATIONS · Requires a Bachelor's Degree in Computer Science, Information Technology, and/or related field · Requires a minimum of 4 years related work experience, with at least 3 years of experience in a project management role · Must be proficient with Microsoft Project · Excellent interpersonal and communication skills · strong analytical and problem solving skills · Demonstrated stakeholder management skills · Experience managing resources in a matrix organization · Experience in vendor sourcing and management preferred · Experience with Agile Methodologies · Scrum Certification desired · PMP Certification desired · Experience managing retail stores systems and warehouse integrations with financial systems · Legacy system replacement (Quantum Allocation, Mainframe) to modern tech stacks, keen focus required on business process mapping and potentially improvement. Retail experience to understand these areas important. · IT retail background a plus · Technical project management experience and strong communication skills a must. · Experience working on legacy and modern IT retail merchandising applications. · Ability to effectively manage multiple IT and business teams/domains and drive cross team collaboration/facilitation to support all integration points.   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors  skills: Project ManagementProject Controls Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • camp hill, pennsylvania
    • contract
    • $60 - $70 per hour
    job summary: Exciting opportunity with a global sportswear and footwear retailer. You'll be leading projects working on IT store systems projects including system migrations and hardware rollouts globally. IT Project Management, POS, Retail, Store Systems, Hardware, Software  location: CAMP HILL, Pennsylvania job type: Contract salary: $60 - 70 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: · Develop project plans to minimize cost and implementation risks · Provide communication, documentation and everyday management of projects, while ensuring that all risks, timelines, budget and scope are managed · Initiate, plan, execute, monitor/control and close projects · Perform quality assurance and risk management · Project budget and scheduling estimation and management · Manage project team members · Engage with stakeholders and manage internal, external and third party relationships · Conduct status review meetings with team members and clients · Provide reports and documentation on project stage and progress · Perform other duties as assigned   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: Project Management Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    job summary: Exciting opportunity with a global sportswear and footwear retailer. You'll be leading projects working on IT store systems projects including system migrations and hardware rollouts globally. IT Project Management, POS, Retail, Store Systems, Hardware, Software  location: CAMP HILL, Pennsylvania job type: Contract salary: $60 - 70 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: · Develop project plans to minimize cost and implementation risks · Provide communication, documentation and everyday management of projects, while ensuring that all risks, timelines, budget and scope are managed · Initiate, plan, execute, monitor/control and close projects · Perform quality assurance and risk management · Project budget and scheduling estimation and management · Manage project team members · Engage with stakeholders and manage internal, external and third party relationships · Conduct status review meetings with team members and clients · Provide reports and documentation on project stage and progress · Perform other duties as assigned   qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors  skills: Project Management Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Thank you for subscribing to your personalised job alerts.

explore over 9 jobs with randstad.

It looks like you want to switch your language. This will reset your filters on your current job search.