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42 jobs found in north carolina

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    • charlotte, north carolina
    • temporary
    • $15 - $16 per hour
    Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply. We’ll get back to you promptly and schedule an online interview if we think you’re a match.salary: $15 - $16 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Coordinate and track movement of goods Organize order information, customer information and bill of lading (shipping documents) Enter, edit and track orders using SAP Address, resolve shipment issues and answer customer inquiries Collaborate and communicate with logistics team, customer service representatives, quality personnel and others involved in the shipment and receipt of products SkillsActive ListeningTelephone EtiquetteTyping SkillsCustomer supportOrder ProcessingQualificationsYears of experience: 3 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply. We’ll get back to you promptly and schedule an online interview if we think you’re a match.salary: $15 - $16 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Coordinate and track movement of goods Organize order information, customer information and bill of lading (shipping documents) Enter, edit and track orders using SAP Address, resolve shipment issues and answer customer inquiries Collaborate and communicate with logistics team, customer service representatives, quality personnel and others involved in the shipment and receipt of products SkillsActive ListeningTelephone EtiquetteTyping SkillsCustomer supportOrder ProcessingQualificationsYears of experience: 3 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temp to perm
    • $16 - $18 per hour
    Are you in the market for a new administrative assistant position on-site in the Steele Creek area in Charlotte? We are looking for a part-time (roughly 30 hours per week) administrative assistance for one of our top Aviation clients! An ideal candidate would have front desk reception experience and the professional ability to use Excel and the Microsoft Office Suite. If you would like this role but only want full-time, we are open to having that discussion as well. If you're interested, apply now!salary: $16 - $18 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities• Answer telephone, screen, and direct calls to appropriate personnel.  • Meet and greet customers and visitors and assist them with their inquiries. • Maintain the reception area, break room, and other common areas. • Perform miscellaneous and general clerical duties as needed. • Organize and maintain files for records and distribution. • Receive, sort, and distribute incoming mail. • Keep office supplies and refreshments stocked • Performs other duties as assigned.SkillsTranscribing NotesPreparing AgendasWorking IndependentlyAdministrative Duties (1 year of experience is required)Oral CommunicationInterpersonal SkillsMicrosoft Office (1 year of experience is required)Excel (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you in the market for a new administrative assistant position on-site in the Steele Creek area in Charlotte? We are looking for a part-time (roughly 30 hours per week) administrative assistance for one of our top Aviation clients! An ideal candidate would have front desk reception experience and the professional ability to use Excel and the Microsoft Office Suite. If you would like this role but only want full-time, we are open to having that discussion as well. If you're interested, apply now!salary: $16 - $18 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities• Answer telephone, screen, and direct calls to appropriate personnel.  • Meet and greet customers and visitors and assist them with their inquiries. • Maintain the reception area, break room, and other common areas. • Perform miscellaneous and general clerical duties as needed. • Organize and maintain files for records and distribution. • Receive, sort, and distribute incoming mail. • Keep office supplies and refreshments stocked • Performs other duties as assigned.SkillsTranscribing NotesPreparing AgendasWorking IndependentlyAdministrative Duties (1 year of experience is required)Oral CommunicationInterpersonal SkillsMicrosoft Office (1 year of experience is required)Excel (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina (remote)
    • temp to perm
    • $15 per hour
    We are hiring ambitious and motivated Customer Care Representatives to work on our team focusing on premier HR contact centers.  If you have any of these qualities, please apply today! A self-starter with excellent communication skills (verbal and written) and a passion to provide the highest level of customer care and satisfaction  Ability to be flexible, adaptable, and dependable in a constantly changing, fast-paced environment  Ability to receive and immediately apply constructive feedback Ability to multi-task using several Windows applications at once while assisting a customer on the phone Flexibility to work a specified shift and extended hours as necessary  salary: $15 - $15 per hourshift: Firstwork hours: 8 AM - 9 PMeducation: High` SchoolResponsibilities Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.   Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections.  This may include additional research and ongoing casework.  Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well.   Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. The essential functions of this role include:working weekendsSkillsTelephone EtiquetteBasic Computer SkillsActive ListeningAdapting to ChangeCustomer ServiceQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    We are hiring ambitious and motivated Customer Care Representatives to work on our team focusing on premier HR contact centers.  If you have any of these qualities, please apply today! A self-starter with excellent communication skills (verbal and written) and a passion to provide the highest level of customer care and satisfaction  Ability to be flexible, adaptable, and dependable in a constantly changing, fast-paced environment  Ability to receive and immediately apply constructive feedback Ability to multi-task using several Windows applications at once while assisting a customer on the phone Flexibility to work a specified shift and extended hours as necessary  salary: $15 - $15 per hourshift: Firstwork hours: 8 AM - 9 PMeducation: High` SchoolResponsibilities Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.   Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections.  This may include additional research and ongoing casework.  Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well.   Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. The essential functions of this role include:working weekendsSkillsTelephone EtiquetteBasic Computer SkillsActive ListeningAdapting to ChangeCustomer ServiceQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina (remote)
    • temporary
    • $18 - $20 per hour
    As a Call Center Team Lead, your focus will be on the overall development and management of Customer Service Representatives. You will coach your team to success and address performance deficiencies and reinforce positive behaviors.  What you'll be doing: Conduct training for call center staff  Coach customer service staff on work procedures including but not limited to proper call handling and maintaining call quality standards Provide constructive feedback and positive reinforcement to drive performance  Performance management of temporary customer service associates including, call handling metrics and behavioral observations Adherence to Best Practices, Policies, and Procedures to ensure fair and consistent management of all temporary customer service representatives Must be Professional, Energetic, Enthusiastic, and a Leader! Are you passionate about Customer Service? Do you enjoy coaching your team to success? If so, we want you as a part of our team. salary: $18 - $20 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: High` SchoolResponsibilitiesCoaching and Managing Contact Center Agents Administrative Duties Payrolling Attendance, Behavioral and Performance Management Act as SME and provide on floor assistance as needed Other duties as assigned by your leaderThe essential functions of this role include:working up to 5 hrs of overtime per weekSkillsSchedule AdherenceLeadingQuality AssuranceSupervisingInfluencingManagingCall Center SupportProviding FeedbackHealth Insurance PoliciesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    As a Call Center Team Lead, your focus will be on the overall development and management of Customer Service Representatives. You will coach your team to success and address performance deficiencies and reinforce positive behaviors.  What you'll be doing: Conduct training for call center staff  Coach customer service staff on work procedures including but not limited to proper call handling and maintaining call quality standards Provide constructive feedback and positive reinforcement to drive performance  Performance management of temporary customer service associates including, call handling metrics and behavioral observations Adherence to Best Practices, Policies, and Procedures to ensure fair and consistent management of all temporary customer service representatives Must be Professional, Energetic, Enthusiastic, and a Leader! Are you passionate about Customer Service? Do you enjoy coaching your team to success? If so, we want you as a part of our team. salary: $18 - $20 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: High` SchoolResponsibilitiesCoaching and Managing Contact Center Agents Administrative Duties Payrolling Attendance, Behavioral and Performance Management Act as SME and provide on floor assistance as needed Other duties as assigned by your leaderThe essential functions of this role include:working up to 5 hrs of overtime per weekSkillsSchedule AdherenceLeadingQuality AssuranceSupervisingInfluencingManagingCall Center SupportProviding FeedbackHealth Insurance PoliciesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temporary
    • $42.46 per hour
    If you are an Experienced Executive Assistant who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for an Associate Executive Specialist that has experience performing heavy calendaring, complex travel planning and pulling routine reports. If you meet the qualifications and this is something you're interested in, apply below or send your resume directly to clara.williams@randstadusa.com with subject titled "Charlotte - Associate Executive Specialist". Notice there is only ONE opening for this role so it's highly competitive! The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly pay! salary: $42.46 - $42.46 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Provide a high level of professional support which includes a balance of experienced executive level administrative work, as well, as ongoing ad-hoc project and business initiatives such as planning meetings, tracking deliverables and pulling routine reports Perform heavy calendaring, complex travel planning, extensive document creation and editing, and preparing expense report submissions Support projects Assist with budget planning and compile statistical data for financial planning Act as information source on group and company policies Receive direction from supervisor and exercise judgement within defined parameters while developing understanding of the Administrative Support function Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with external customers SkillsExpense ReportsSharepointMicrosoft ExcelMicrosoft OfficeMicrosoft Wordcalendar managementData CollectionData analysisTravel planningQualificationsYears of experience: 5 yearsExperience level: ExecutiveRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    If you are an Experienced Executive Assistant who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for an Associate Executive Specialist that has experience performing heavy calendaring, complex travel planning and pulling routine reports. If you meet the qualifications and this is something you're interested in, apply below or send your resume directly to clara.williams@randstadusa.com with subject titled "Charlotte - Associate Executive Specialist". Notice there is only ONE opening for this role so it's highly competitive! The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly pay! salary: $42.46 - $42.46 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Provide a high level of professional support which includes a balance of experienced executive level administrative work, as well, as ongoing ad-hoc project and business initiatives such as planning meetings, tracking deliverables and pulling routine reports Perform heavy calendaring, complex travel planning, extensive document creation and editing, and preparing expense report submissions Support projects Assist with budget planning and compile statistical data for financial planning Act as information source on group and company policies Receive direction from supervisor and exercise judgement within defined parameters while developing understanding of the Administrative Support function Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with external customers SkillsExpense ReportsSharepointMicrosoft ExcelMicrosoft OfficeMicrosoft Wordcalendar managementData CollectionData analysisTravel planningQualificationsYears of experience: 5 yearsExperience level: ExecutiveRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • winston salem, north carolina (remote)
    • temporary
    • $18 - $20 per hour
    Are you passionate about Customer Service? Do you enjoy coaching your team to success? If so, we want you as a part of our team.  As a Call Center Team Lead, your focus will be on the overall development and management of Customer Service Representatives. You will monitor and evaluate the quality and handling of inbound calls, outbound calls and/ or correspondence, document quality and productivity issues, and document performance measures for management review. Our focus is on the quality of the information given to our customers and on the ability of our Customer Service Representatives to resolve the customer's issue on the first call. We want your passion for quality and success on our team! Open to all states EXCEPT Oregon, Washington, California, Illinois, and New York.  salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High` SchoolResponsibilities Call listening and coaching Customer Care Representatives Attendance, behavioral, and performance management Administrative duties including payroll Acting as a Subject Matter Expert and providing support to your team as needed Attending client meetings/trainings Ensure Call Center staff follows work policies and procedures Identify trends and proactively partner with appropriate parties to recommend process enhancements and solutions The essential functions of this role include:working up to 5 hrs of overtime per weekSkillsSupervisingProviding FeedbackLeadingInfluencingAdapting to ChangeCall Center SupportBasic Software SkillsBasic Computer SkillsTeam BuildingMotivatingSchedule AdherenceQuality AssuranceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you passionate about Customer Service? Do you enjoy coaching your team to success? If so, we want you as a part of our team.  As a Call Center Team Lead, your focus will be on the overall development and management of Customer Service Representatives. You will monitor and evaluate the quality and handling of inbound calls, outbound calls and/ or correspondence, document quality and productivity issues, and document performance measures for management review. Our focus is on the quality of the information given to our customers and on the ability of our Customer Service Representatives to resolve the customer's issue on the first call. We want your passion for quality and success on our team! Open to all states EXCEPT Oregon, Washington, California, Illinois, and New York.  salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High` SchoolResponsibilities Call listening and coaching Customer Care Representatives Attendance, behavioral, and performance management Administrative duties including payroll Acting as a Subject Matter Expert and providing support to your team as needed Attending client meetings/trainings Ensure Call Center staff follows work policies and procedures Identify trends and proactively partner with appropriate parties to recommend process enhancements and solutions The essential functions of this role include:working up to 5 hrs of overtime per weekSkillsSupervisingProviding FeedbackLeadingInfluencingAdapting to ChangeCall Center SupportBasic Software SkillsBasic Computer SkillsTeam BuildingMotivatingSchedule AdherenceQuality AssuranceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • winston salem, north carolina (remote)
    • temp to perm
    • $13.50 - $15 per hour
    Are you an ambitious and motivated worker with experience in customer service in a call center environment? Are you a team player who is collaborative and resolution minded? We are hiring for a leading provider of human capital solutions to work on our team. In this role, you will be on the front-line of care assisting customers with solutions and benefits ranging from health benefits by helping to navigate the annual enrollment process, retirement planning, and other HR-related issues.salary: $13.5 - $15 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High` SchoolResponsibilities Open to all states EXCEPT Oregon, Washington, California, Illinois, and New York.  Must have capabilites to work from home in a comfortable, condusive work enviornment, with interent speed that meets the clients requirements. Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.  Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well.  2+ years of experience handling complex processes, problem solving and applying analytical skills Must have flexability to work an 8 hour shift between the hours of 8:00 a.m. to 11:00 p.m. EST (Monday- Friday). We cannot accomidate everyone when assigning shifts please keep this in mind when applying. The essential functions of this role include:working weekendsSkillsCustomer ServiceTelephone EtiquetteActive ListeningEmpathyBasic Computer SkillsBasic Software SkillsTyping SkillsInterpersonal SensitivityCase managementFollow-upQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you an ambitious and motivated worker with experience in customer service in a call center environment? Are you a team player who is collaborative and resolution minded? We are hiring for a leading provider of human capital solutions to work on our team. In this role, you will be on the front-line of care assisting customers with solutions and benefits ranging from health benefits by helping to navigate the annual enrollment process, retirement planning, and other HR-related issues.salary: $13.5 - $15 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High` SchoolResponsibilities Open to all states EXCEPT Oregon, Washington, California, Illinois, and New York.  Must have capabilites to work from home in a comfortable, condusive work enviornment, with interent speed that meets the clients requirements. Handling a high volume of inbound calls from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc.  Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well.  2+ years of experience handling complex processes, problem solving and applying analytical skills Must have flexability to work an 8 hour shift between the hours of 8:00 a.m. to 11:00 p.m. EST (Monday- Friday). We cannot accomidate everyone when assigning shifts please keep this in mind when applying. The essential functions of this role include:working weekendsSkillsCustomer ServiceTelephone EtiquetteActive ListeningEmpathyBasic Computer SkillsBasic Software SkillsTyping SkillsInterpersonal SensitivityCase managementFollow-upQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • durham, north carolina
    • temporary
    • $36 - $38 per hour
    The Manufacturing Support Associate (Temporary) is an entry level position responsible for creating Manufacturing process instructions to support day-to-day tasks/operations. Education and training of the manufacturing process and its equipment, current regulations, and CGMPs are needed to perform this position effectively. Must have experience supporting batch record issuance process.salary: $36 - $38 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilities Support batch record issuance process and communicate needs to cross functional groups The Manufacturing Support Associate (Temporary) is an entry level position responsible for creating Manufacturing process instructions to support day-to-day tasks/operations. Education and training of the manufacturing process and its equipment, current regulations, and CGMPs are needed to perform this position effectively. Responsibilities include the following: Limited technical knowledge of Manufacturing equipment and processes – must demonstrate minor level of technical depth and process knowledge of Manufacturing operations Authors and/or issues manufacturing documentation, including Batch Production Records, Solution Lot Records, Procedures, and Work Instructions to meet production schedule with high degree of supervision from key stakeholders and Management Will support Manufacturing focused Change Controls, Corrective and Preventive Actions (CAPAs), and Planned Exceptions SkillsBatch Record Issuance Process (3 years of experience is required)Electronic Document System (3 years of experience is preferred)Manufacturing Instructions (2 years of experience is required)Manufacturing EquipmentManufacturing ProcessQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    The Manufacturing Support Associate (Temporary) is an entry level position responsible for creating Manufacturing process instructions to support day-to-day tasks/operations. Education and training of the manufacturing process and its equipment, current regulations, and CGMPs are needed to perform this position effectively. Must have experience supporting batch record issuance process.salary: $36 - $38 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilities Support batch record issuance process and communicate needs to cross functional groups The Manufacturing Support Associate (Temporary) is an entry level position responsible for creating Manufacturing process instructions to support day-to-day tasks/operations. Education and training of the manufacturing process and its equipment, current regulations, and CGMPs are needed to perform this position effectively. Responsibilities include the following: Limited technical knowledge of Manufacturing equipment and processes – must demonstrate minor level of technical depth and process knowledge of Manufacturing operations Authors and/or issues manufacturing documentation, including Batch Production Records, Solution Lot Records, Procedures, and Work Instructions to meet production schedule with high degree of supervision from key stakeholders and Management Will support Manufacturing focused Change Controls, Corrective and Preventive Actions (CAPAs), and Planned Exceptions SkillsBatch Record Issuance Process (3 years of experience is required)Electronic Document System (3 years of experience is preferred)Manufacturing Instructions (2 years of experience is required)Manufacturing EquipmentManufacturing ProcessQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina (remote)
    • temporary
    • $26 per hour
    Randstad is currently seeking a virtual Invoicing Specialist for a local utility company!  The ideal candidate must live within 2-3 hrs driving distance of Raleigh or Charlotte, NC.  A Bachelor's degree or 5 years of experience is needed to apply.  If you meet the requirements and have good planning and communication skills, and you are organized, apply today for immediate consideration!salary: $26 - $26 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities Provide guidance to the Business Unit on procurement processes, material transfer processes, and practices Serve as Single Point of Contact for Business Unit procurement needs of materials or inventory management and commodity transfers Provide expediting services and resolves invoice mismatches, pricing, quantity, inventory, material transfer, and logistics issues Understand supplier capabilities, establishes relationships with suppliers, and negotiates cost savings and inventory reductions The essential functions of this role include:working in a smoke free environmentSkillsMicrosoft Office (1 year of experience is required)SAPBillingQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad is currently seeking a virtual Invoicing Specialist for a local utility company!  The ideal candidate must live within 2-3 hrs driving distance of Raleigh or Charlotte, NC.  A Bachelor's degree or 5 years of experience is needed to apply.  If you meet the requirements and have good planning and communication skills, and you are organized, apply today for immediate consideration!salary: $26 - $26 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities Provide guidance to the Business Unit on procurement processes, material transfer processes, and practices Serve as Single Point of Contact for Business Unit procurement needs of materials or inventory management and commodity transfers Provide expediting services and resolves invoice mismatches, pricing, quantity, inventory, material transfer, and logistics issues Understand supplier capabilities, establishes relationships with suppliers, and negotiates cost savings and inventory reductions The essential functions of this role include:working in a smoke free environmentSkillsMicrosoft Office (1 year of experience is required)SAPBillingQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • raleigh, north carolina
    • temp to perm
    • $17 - $18.25 per hour
    We are searching for an organized, efficient Collections Administrator to join our team and be responsible for maintaining bankruptcy files, payables files and vendor reporting for 3rd party collection agencies, and communicating with internal colleagues as necessary.  Our client expects this individual to provide excellent customer service to both internal and external clients.  If you think this opportunity is the right fit for you, apply now.  salary: $17 - $18.25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Maintain all bankruptcy notifications Submit weekly paid files to collection agencies and determine any needed credit adjustments Address any collection agency defined customer disputes, log into dispute worksheet and negotiate proper response involving branches if needed Verify and process weekly payments, payables and NSFs submitted by our vendors Send 5 day pull back accounts to collection agencies that do not require 3rd party collections. UAC (Unapplied cash / credits) assistance as needed Working knowledge of Microsoft Office-Outlook, Word and Excel (Excel Expert preferred) Knowledge of AS400 software system and Soft Pak/Tower (preferred not required) SkillsCommercial Collections (3 years of experience is preferred)Account ReconciliationCredit & CollectionsMonth-End CloseQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    We are searching for an organized, efficient Collections Administrator to join our team and be responsible for maintaining bankruptcy files, payables files and vendor reporting for 3rd party collection agencies, and communicating with internal colleagues as necessary.  Our client expects this individual to provide excellent customer service to both internal and external clients.  If you think this opportunity is the right fit for you, apply now.  salary: $17 - $18.25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Maintain all bankruptcy notifications Submit weekly paid files to collection agencies and determine any needed credit adjustments Address any collection agency defined customer disputes, log into dispute worksheet and negotiate proper response involving branches if needed Verify and process weekly payments, payables and NSFs submitted by our vendors Send 5 day pull back accounts to collection agencies that do not require 3rd party collections. UAC (Unapplied cash / credits) assistance as needed Working knowledge of Microsoft Office-Outlook, Word and Excel (Excel Expert preferred) Knowledge of AS400 software system and Soft Pak/Tower (preferred not required) SkillsCommercial Collections (3 years of experience is preferred)Account ReconciliationCredit & CollectionsMonth-End CloseQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temp to perm
    • $14 per hour
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A company new to Charlotte is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. Job offers is competitive pay, and benefits are offered upon conversion .   salary: $14 - $14 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Will be taking calls from customers that have questions about their current home warranty Have excellent attention to detail addressing and communicating issues with customers in a professional manner Complete any work assignments in a timely manner  Perform tasks quickly and effectively Be able to deescalate difficult situations with customers and find solutions The essential functions of this role include:working in a smoke free environmentworking weekendsSkillsTelephone EtiquetteCustomer ServiceTyping SkillsBasic Computer SkillsCall Center SupportQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Does the idea of an open, challenging and collaborative environment put a smile on your face? A company new to Charlotte is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues. Job offers is competitive pay, and benefits are offered upon conversion .   salary: $14 - $14 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Will be taking calls from customers that have questions about their current home warranty Have excellent attention to detail addressing and communicating issues with customers in a professional manner Complete any work assignments in a timely manner  Perform tasks quickly and effectively Be able to deescalate difficult situations with customers and find solutions The essential functions of this role include:working in a smoke free environmentworking weekendsSkillsTelephone EtiquetteCustomer ServiceTyping SkillsBasic Computer SkillsCall Center SupportQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temporary
    • $20 - $21 per hour
    We are looking for several qualified individuals to work as a call center rep for a client located in Charlotte, NC! You will be responsible for answering calls, addressing caller inquiries and routing calls when needed. This is a high volume call center so you need to have experience with working in high volume call centers. We have several shifts vailable ranging from 9am- 12:30pm start times! You will always get 40hours/ week! salary: $20 - $21 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: High` SchoolResponsibilitiesProfessionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor. Job Qualifications and Requirements • Good verbal and written communication skills • Dependable and able to adhere to schedule • Effective problem solving skills • Effective listening skills • Customer service orientation • Attention to detail • Ability to work effectively in a high volume and sometimes stressful work environment. • Ability to read, write and speak English • Ability to sit at work station for long periods of time. SkillsActive ListeningTelephone EtiquetteTyping SkillsCall CenterCall Center SupportBasic Computer SkillsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    We are looking for several qualified individuals to work as a call center rep for a client located in Charlotte, NC! You will be responsible for answering calls, addressing caller inquiries and routing calls when needed. This is a high volume call center so you need to have experience with working in high volume call centers. We have several shifts vailable ranging from 9am- 12:30pm start times! You will always get 40hours/ week! salary: $20 - $21 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: High` SchoolResponsibilitiesProfessionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor. Job Qualifications and Requirements • Good verbal and written communication skills • Dependable and able to adhere to schedule • Effective problem solving skills • Effective listening skills • Customer service orientation • Attention to detail • Ability to work effectively in a high volume and sometimes stressful work environment. • Ability to read, write and speak English • Ability to sit at work station for long periods of time. SkillsActive ListeningTelephone EtiquetteTyping SkillsCall CenterCall Center SupportBasic Computer SkillsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • cleveland, north carolina
    • temporary
    • $18 - $20 per hour
    Do you have thick skin and can work well under pressure with high level executives? We are actively recruiting for a hardworking and experienced administrative assistant to perform a variety of administrative and clerical tasks. Bring your stellar administrative experience to this office and make an impact immediately!  salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilitiesThe main function of an administrative assistant/executive assistant is to provide high-level administrative support by conducting research, handling information requests and performing clerical functions. A typical administrative assistant acts as information and communication managers for an office. Job Responsibilities: • Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work. • Prepare invoices, reports, memos, letters, financial statements, and other documents. • File and retrieve corporate documents, records, and reports. • Open, sort and distribute incoming correspondence, including faxes and emails. • Prepare responses to correspondence containing routing inquiries.  SkillsTime Management (2 years of experience is required)Organizational Skills (2 years of experience is required)Microsoft Word (2 years of experience is required)Microsoft Excel (2 years of experience is required)Powerpoint (2 years of experience is required)Communication (2 years of experience is preferred)Customer Service (4 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you have thick skin and can work well under pressure with high level executives? We are actively recruiting for a hardworking and experienced administrative assistant to perform a variety of administrative and clerical tasks. Bring your stellar administrative experience to this office and make an impact immediately!  salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilitiesThe main function of an administrative assistant/executive assistant is to provide high-level administrative support by conducting research, handling information requests and performing clerical functions. A typical administrative assistant acts as information and communication managers for an office. Job Responsibilities: • Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work. • Prepare invoices, reports, memos, letters, financial statements, and other documents. • File and retrieve corporate documents, records, and reports. • Open, sort and distribute incoming correspondence, including faxes and emails. • Prepare responses to correspondence containing routing inquiries.  SkillsTime Management (2 years of experience is required)Organizational Skills (2 years of experience is required)Microsoft Word (2 years of experience is required)Microsoft Excel (2 years of experience is required)Powerpoint (2 years of experience is required)Communication (2 years of experience is preferred)Customer Service (4 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temp to perm
    • $22.58 per hour
    If you are an ENTRY LEVEL Paralegal or Legal Assistant who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for Ops Legal Specialists that have knowledge processing legal orders and reviewing legal documents. You will be working on three different defer processes. Apply below or send a copy of your resume to clara.williams@randstadusa.com with subject "Ops Legal - Charlotte" The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly pay!salary: $22.58 - $22.58 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: No Degree RequiredResponsibilities Reads, interprets, researches and processes subpoenas, levies and other legal documents Will be handling post-deferral process in additional to deferral proces Will learn about deferral process, pick up mid stream and complete and finish the case  California FTB (franchise tax board): CA looking for individuals who haven't paid their taxes. Search system to locate customer account and restrain account in system  NY information subpoenas with restraints (most complex): looking for info on top of just restraining the account. Process case in system, questions needing to be answered in accordance to legal order   SkillsLegal Financeparalegallegal assistantLegalBanking - legalInsurance - LegalLegal UnderwritingQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    If you are an ENTRY LEVEL Paralegal or Legal Assistant who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for Ops Legal Specialists that have knowledge processing legal orders and reviewing legal documents. You will be working on three different defer processes. Apply below or send a copy of your resume to clara.williams@randstadusa.com with subject "Ops Legal - Charlotte" The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly pay!salary: $22.58 - $22.58 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: No Degree RequiredResponsibilities Reads, interprets, researches and processes subpoenas, levies and other legal documents Will be handling post-deferral process in additional to deferral proces Will learn about deferral process, pick up mid stream and complete and finish the case  California FTB (franchise tax board): CA looking for individuals who haven't paid their taxes. Search system to locate customer account and restrain account in system  NY information subpoenas with restraints (most complex): looking for info on top of just restraining the account. Process case in system, questions needing to be answered in accordance to legal order   SkillsLegal Financeparalegallegal assistantLegalBanking - legalInsurance - LegalLegal UnderwritingQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temporary
    • $37 per hour
    Randstad is currently seeking a Sourcing Specialist for a local utility company. The ideal candidate would work remotely 90% of the time and possibly more!  If you have experience developing sourcing strategies along with negotiation skills with suppliers and manufacturers, don't hesitate!  Apply today for immediate consideration!salary: $37 - $37 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities Negotiation of contractual terms, conditions, business requirements, and commercial pricing Purchases software, equipment, or enterprise services via contractual agreements with suppliers Ensures that purchase orders and contracts are in compliance with all department and corporate policies Achieves substantial cost savings through negotiations, and consolidation of purchase requests and or contracts Resolves complex problems and or discrepancies with billings and shipments SkillsSupply Chain (3 years of experience is required)Purchasing/Procurement (3 years of experience is required)NEGOTIATIONS (1 year of experience is required)QualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad is currently seeking a Sourcing Specialist for a local utility company. The ideal candidate would work remotely 90% of the time and possibly more!  If you have experience developing sourcing strategies along with negotiation skills with suppliers and manufacturers, don't hesitate!  Apply today for immediate consideration!salary: $37 - $37 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities Negotiation of contractual terms, conditions, business requirements, and commercial pricing Purchases software, equipment, or enterprise services via contractual agreements with suppliers Ensures that purchase orders and contracts are in compliance with all department and corporate policies Achieves substantial cost savings through negotiations, and consolidation of purchase requests and or contracts Resolves complex problems and or discrepancies with billings and shipments SkillsSupply Chain (3 years of experience is required)Purchasing/Procurement (3 years of experience is required)NEGOTIATIONS (1 year of experience is required)QualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temp to perm
    • $16 - $17 per hour
    Ready to put your skills as a reliable, detail-oriented professional to use — and grow in your career? We’re hiring a quality Freight Audit Clerk right now. What’s in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you’ll take home weekly. Read on to learn more about these great opportunities, and apply today. salary: $16 - $17 per hourshift: Firstwork hours: 7:30 AM - 4 PMeducation: High` SchoolResponsibilities Audit freight bills in an online banking system Speak with carriers daily via email or phone on the bank's platform Interact with other departments to troubleshoot any rating issues SkillsExcelCarriersAuditWorking IndependentlyDetail OrientedQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Ready to put your skills as a reliable, detail-oriented professional to use — and grow in your career? We’re hiring a quality Freight Audit Clerk right now. What’s in it for you? A consistent schedule. Opportunities to grow. Best-in-class benefits, including coverage for medical, vision and dental that can be extended to your family. Oh, and great pay, which you’ll take home weekly. Read on to learn more about these great opportunities, and apply today. salary: $16 - $17 per hourshift: Firstwork hours: 7:30 AM - 4 PMeducation: High` SchoolResponsibilities Audit freight bills in an online banking system Speak with carriers daily via email or phone on the bank's platform Interact with other departments to troubleshoot any rating issues SkillsExcelCarriersAuditWorking IndependentlyDetail OrientedQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • statesville, north carolina
    • temp to perm
    • $15 - $17 per hour
    We are currently seeking an individual in the Statesville, NC are to join the team of one of our customers as a Housing Specialist. The perfect match will be someone with at least two years of experience in the Property Management industry specifically with Public Housing knowledge. If you feel that you are qualified for this role, please feel free to apply and schedule and interview with us! We would be excited to speak to you more about your experience as well as share more insight on this position itself. salary: $15 - $17 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: High` SchoolResponsibilities Addresses departmental mail and telephone calls, pertaining to questions of general public, applicants regarding the application and admission process Collection of rent Reviews applications for eligibility Administers the selection of applicants from the wait list for upcoming vacancies according to rules and regulations as well as Public Housing Obtains and reviews applicants criminal/credit files and prior landlord references Interacts with other agencies to obtain required documentation and/or verification Maintains and processes correspondence (form letters, notifications, leases, etc.) to clients Schedules, prepares packets and conducts Public Housing Move-in conferences Maintains current vacancy information to determine the availability and flow of apartments from maintenance department to occupancy Keeps abreast of changes in HUD guidelines, rules, regulations for Public Housing Programs The essential functions of this role include:working in a smoke free environmentSkillsGeneral Office (2 years of experience is preferred)Admission (2 years of experience is preferred)Scheduling (2 years of experience is preferred)Telephone EtiquetteReference ChecksPublic HousingScanningQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    We are currently seeking an individual in the Statesville, NC are to join the team of one of our customers as a Housing Specialist. The perfect match will be someone with at least two years of experience in the Property Management industry specifically with Public Housing knowledge. If you feel that you are qualified for this role, please feel free to apply and schedule and interview with us! We would be excited to speak to you more about your experience as well as share more insight on this position itself. salary: $15 - $17 per hourshift: Firstwork hours: 8 AM - 6:30 PMeducation: High` SchoolResponsibilities Addresses departmental mail and telephone calls, pertaining to questions of general public, applicants regarding the application and admission process Collection of rent Reviews applications for eligibility Administers the selection of applicants from the wait list for upcoming vacancies according to rules and regulations as well as Public Housing Obtains and reviews applicants criminal/credit files and prior landlord references Interacts with other agencies to obtain required documentation and/or verification Maintains and processes correspondence (form letters, notifications, leases, etc.) to clients Schedules, prepares packets and conducts Public Housing Move-in conferences Maintains current vacancy information to determine the availability and flow of apartments from maintenance department to occupancy Keeps abreast of changes in HUD guidelines, rules, regulations for Public Housing Programs The essential functions of this role include:working in a smoke free environmentSkillsGeneral Office (2 years of experience is preferred)Admission (2 years of experience is preferred)Scheduling (2 years of experience is preferred)Telephone EtiquetteReference ChecksPublic HousingScanningQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • winston salem, north carolina
    • temp to perm
    • $18.04 per hour
    If you are a Customer Service or Administrative Representative who wants to get their foot in the door of a large financial institution in Winston-Salem, then keep reading! Randstad is looking for Associate Customer Service Reps that have a high attention to detail and works well with others. You will be processing requests for customers that need assistance accessing their applications but there is no customer contact. The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly pay!   salary: $18.04 - $18.04 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Accessing applications that require to have additional security around login other than user ID info.  Second Level Authentication measures.  Team receives requests for users, assigning devices and shipping out to contacts (fobs/toke devices). Try to be proactive and ship token devices to active users before the current device expires.  No direct contact with customers Process additional files/applications SkillsClient ServiceCustomer ServiceExcelData EntryprocessingAdministrationAdministrative DutiesQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    If you are a Customer Service or Administrative Representative who wants to get their foot in the door of a large financial institution in Winston-Salem, then keep reading! Randstad is looking for Associate Customer Service Reps that have a high attention to detail and works well with others. You will be processing requests for customers that need assistance accessing their applications but there is no customer contact. The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly pay!   salary: $18.04 - $18.04 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Accessing applications that require to have additional security around login other than user ID info.  Second Level Authentication measures.  Team receives requests for users, assigning devices and shipping out to contacts (fobs/toke devices). Try to be proactive and ship token devices to active users before the current device expires.  No direct contact with customers Process additional files/applications SkillsClient ServiceCustomer ServiceExcelData EntryprocessingAdministrationAdministrative DutiesQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • huntersville, north carolina
    • temp to perm
    • $16 - $19 per hour
    Do you want to be in a fast-pace, challenging, and tight-knit working environment. Then this is the position for you! A company located in Charlotte is looking to add a skilled Customer Service Representative to join their team. The customer service represenative will take on inbound calls, provide solutions for customers and clients, updating information, and assist in any other business related issues. This job offers competitve pay, and benefits upon conversion. salary: $16 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Processes and fills orders for material or merchandise received by mail, telephone, or personally from customer. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Prepares and maintains appropriate records; records or files copy or orders received. Edits orders received for price and nomenclature. Receives and addresses customer queries, complaints, special orders, or returns via e-mail, telephone, and/or in person. SkillsFrenchActive ListeningEmpathyInterpersonal SensitivityAdapting to ChangeBasic Computer SkillsTelephone EtiquetteQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you want to be in a fast-pace, challenging, and tight-knit working environment. Then this is the position for you! A company located in Charlotte is looking to add a skilled Customer Service Representative to join their team. The customer service represenative will take on inbound calls, provide solutions for customers and clients, updating information, and assist in any other business related issues. This job offers competitve pay, and benefits upon conversion. salary: $16 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Processes and fills orders for material or merchandise received by mail, telephone, or personally from customer. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Prepares and maintains appropriate records; records or files copy or orders received. Edits orders received for price and nomenclature. Receives and addresses customer queries, complaints, special orders, or returns via e-mail, telephone, and/or in person. SkillsFrenchActive ListeningEmpathyInterpersonal SensitivityAdapting to ChangeBasic Computer SkillsTelephone EtiquetteQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temp to perm
    • $20.48 per hour
    Our client is looking to fill several Fraud & Risk Specialist roles on thier their Online Fraud Detections team. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in Charlotte, please review and apply today!  If interested, please send your most up to date resume to: jenna.adcock@randstadusa.com salary: $20.48 - $20.48 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilities Balances exceptional customer service with investigative research while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.  Customer contact is made through inbound and/or outbound calling to complete investigation.  May also involve contacting third parties for research.  Establish rapport with customer to de-escalate difficult and sensitive information as a part of resolving a claim.  Mitigate risk by effectively authenticating the identity of customers to prevent further fraudulent activity.  SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Our client is looking to fill several Fraud & Risk Specialist roles on thier their Online Fraud Detections team. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in Charlotte, please review and apply today!  If interested, please send your most up to date resume to: jenna.adcock@randstadusa.com salary: $20.48 - $20.48 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilities Balances exceptional customer service with investigative research while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.  Customer contact is made through inbound and/or outbound calling to complete investigation.  May also involve contacting third parties for research.  Establish rapport with customer to de-escalate difficult and sensitive information as a part of resolving a claim.  Mitigate risk by effectively authenticating the identity of customers to prevent further fraudulent activity.  SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temp to perm
    • $17 - $19.50 per hour
    Looking for a new opportunity as a sales administrator supporting multiple sales positions? This Sales Support role is meant for someone who can provide excellent communication and client support in a professional and efficient manner. This job is located on-site in Charlotte, NC. If this sounds like something you may be interested in, apply now!salary: $17 - $19.5 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesThis candidate will be performing clerical and customer based Sales Support duties for multiple accounts. They will help with order processing and creation while working with a team. They will be responsible for answering calls for their assigned accounts and adjusting to their needs as necessary. Candidate will relay information to appropriate people on the sales team. Responsibilities: Support assigned accounts to attend to various customer needs, ensuring accurate assistance and quality customer care. Assist with creation and processing of placed orders. Coordinate with other Sales members to provide accurate information and results. Track, enter and monitor order information as necessary. Manage customer accounts to ensure account accuracy and customer happiness. SkillsSales Support (1 year of experience is required)SalesCustomer supportSales Administration (1 year of experience is required)Excel (1 year of experience is required)CUSTOMER ORDERS/SALESQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Looking for a new opportunity as a sales administrator supporting multiple sales positions? This Sales Support role is meant for someone who can provide excellent communication and client support in a professional and efficient manner. This job is located on-site in Charlotte, NC. If this sounds like something you may be interested in, apply now!salary: $17 - $19.5 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesThis candidate will be performing clerical and customer based Sales Support duties for multiple accounts. They will help with order processing and creation while working with a team. They will be responsible for answering calls for their assigned accounts and adjusting to their needs as necessary. Candidate will relay information to appropriate people on the sales team. Responsibilities: Support assigned accounts to attend to various customer needs, ensuring accurate assistance and quality customer care. Assist with creation and processing of placed orders. Coordinate with other Sales members to provide accurate information and results. Track, enter and monitor order information as necessary. Manage customer accounts to ensure account accuracy and customer happiness. SkillsSales Support (1 year of experience is required)SalesCustomer supportSales Administration (1 year of experience is required)Excel (1 year of experience is required)CUSTOMER ORDERS/SALESQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • raleigh, north carolina (remote)
    • permanent
    • $37,000 - $37,440 per year
    Seeking a Professional Self Starter for a CSA (Customer Service Associate)/ Appointment Setter Role with Benefits and/or Call Center Experience The CSA will answer customer inquiries via inbound/outbound phone calls, chat, and email to schedule participants for an appointment with a Benefits Advisor.  Must be able to multi-task while fully and accurately documenting all conversations and actions taken on each interaction. Must be able to Research options in proprietary tools and assist customer with website navigation and self-service options. This is a Remote Work from Home Opportunity - must reside in continental USA Starting Pay: $18.00hr 4 Weeks paid training (100% attendance during training is a must) Available Overtime Must be able to pass 10yr BG check and a Credit Check (If warranted you are able to set up payment arrangements for delinquent accounts that apply) Must be able to hard wire connect to the Internet (No Wifi) Possible Assessments (Call center & Computer base knowledge)  salary: $37,000 - $37,440 per yearshift: Firstwork hours: 8 AM - 8 PMeducation: High` SchoolResponsibilities Possess ability to talk and efficiently type simultaneously Strong computer skills and desktop navigation  Experience and general comfort level using Microsoft Word, Excel, computer telephony, internet, and computer tools Ability to multitask across multi-functional work On camera visibility during any meetings, trainings, or per leadership request Proven success in maintaining a calm and professional demeanor in a fast-paced business environment; able to de-escalate  Meets or exceeds all key performance indicators Strong written and verbal communication, customer service and rapport building skills Aptitude for understanding details of insurance or complex information Takes initiative and demonstrates strong problem-solving skills Must successfully complete paid training course without days missed The essential functions of this role include:working up to 8 hrs of overtime per weekworking weekendsSkillsCall Center SupportBasic Computer SkillsAdapting to ChangeQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Seeking a Professional Self Starter for a CSA (Customer Service Associate)/ Appointment Setter Role with Benefits and/or Call Center Experience The CSA will answer customer inquiries via inbound/outbound phone calls, chat, and email to schedule participants for an appointment with a Benefits Advisor.  Must be able to multi-task while fully and accurately documenting all conversations and actions taken on each interaction. Must be able to Research options in proprietary tools and assist customer with website navigation and self-service options. This is a Remote Work from Home Opportunity - must reside in continental USA Starting Pay: $18.00hr 4 Weeks paid training (100% attendance during training is a must) Available Overtime Must be able to pass 10yr BG check and a Credit Check (If warranted you are able to set up payment arrangements for delinquent accounts that apply) Must be able to hard wire connect to the Internet (No Wifi) Possible Assessments (Call center & Computer base knowledge)  salary: $37,000 - $37,440 per yearshift: Firstwork hours: 8 AM - 8 PMeducation: High` SchoolResponsibilities Possess ability to talk and efficiently type simultaneously Strong computer skills and desktop navigation  Experience and general comfort level using Microsoft Word, Excel, computer telephony, internet, and computer tools Ability to multitask across multi-functional work On camera visibility during any meetings, trainings, or per leadership request Proven success in maintaining a calm and professional demeanor in a fast-paced business environment; able to de-escalate  Meets or exceeds all key performance indicators Strong written and verbal communication, customer service and rapport building skills Aptitude for understanding details of insurance or complex information Takes initiative and demonstrates strong problem-solving skills Must successfully complete paid training course without days missed The essential functions of this role include:working up to 8 hrs of overtime per weekworking weekendsSkillsCall Center SupportBasic Computer SkillsAdapting to ChangeQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • raleigh, north carolina
    • temporary
    • $32 per hour
    Randstad is currently seeking an experienced Document Controls Specialist for a growing utility client in Raleigh, NC. This position will report onsite 100% of the time. This will be a 1 year position -Must have a minimum of 7 years of relevant experience in document controls -2 year techincal degree preferred -Computer Skills requiredsalary: $32 - $32 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Tracking pending engineering release dates, tracking projects and communicate with stakeholders during the process Use drafting tools to revise and modify engineering drawings and sketches Maintain supplies Utilize file management systems to store documents Monitor schedule information Request information from stakeholders Create electronic folders in file management systems Computer skills Education & Experience: 2 year techincal degree preferred 7 years of related work experience SkillsEngineeringComputer SkillsCustomer ServiceQualificationsYears of experience: 7 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad is currently seeking an experienced Document Controls Specialist for a growing utility client in Raleigh, NC. This position will report onsite 100% of the time. This will be a 1 year position -Must have a minimum of 7 years of relevant experience in document controls -2 year techincal degree preferred -Computer Skills requiredsalary: $32 - $32 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Tracking pending engineering release dates, tracking projects and communicate with stakeholders during the process Use drafting tools to revise and modify engineering drawings and sketches Maintain supplies Utilize file management systems to store documents Monitor schedule information Request information from stakeholders Create electronic folders in file management systems Computer skills Education & Experience: 2 year techincal degree preferred 7 years of related work experience SkillsEngineeringComputer SkillsCustomer ServiceQualificationsYears of experience: 7 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • huntersville, north carolina
    • temp to perm
    • $16 - $18 per hour
    Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines — they keep businesses moving, resolve a wide range of challenges and contribute bottom-line value by ensuring customer loyalty. But it takes more than just listening and troubleshooting skills to excel in this role. You’ll also have to be calm under fire, able to think on your feet and never lose your cool. Sound like you? If so, you should know that we’re hiring customer service professionals for a number of roles right now. Click to learn more and be sure to apply. We’ll set up an online interview if we think you could be a match.salary: $16 - $18 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Processes and fills orders for material or merchandise received by mail, telephone, or personally from customer. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Prepares and maintains appropriate records; records or files copy or orders received. Edits orders received for price and nomenclature. Receives and addresses customer queries, complaints, special orders, or returns via e-mail, telephone, and/or in person. SkillsFrenchActive ListeningTelephone EtiquetteInterpersonal SensitivityAdapting to ChangeTyping SkillsBasic Computer SkillsOrder FulfillmentOrder ProcessingCustomer ServiceCall Center SupportQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines — they keep businesses moving, resolve a wide range of challenges and contribute bottom-line value by ensuring customer loyalty. But it takes more than just listening and troubleshooting skills to excel in this role. You’ll also have to be calm under fire, able to think on your feet and never lose your cool. Sound like you? If so, you should know that we’re hiring customer service professionals for a number of roles right now. Click to learn more and be sure to apply. We’ll set up an online interview if we think you could be a match.salary: $16 - $18 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Processes and fills orders for material or merchandise received by mail, telephone, or personally from customer. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Prepares and maintains appropriate records; records or files copy or orders received. Edits orders received for price and nomenclature. Receives and addresses customer queries, complaints, special orders, or returns via e-mail, telephone, and/or in person. SkillsFrenchActive ListeningTelephone EtiquetteInterpersonal SensitivityAdapting to ChangeTyping SkillsBasic Computer SkillsOrder FulfillmentOrder ProcessingCustomer ServiceCall Center SupportQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina (remote)
    • permanent
    • $45,000 per year
    Are you seeking an opportunity to join a nationally recognized Property & Casualty (P&C) Insurance organization? What about an organization recognized by Forbes as One of America's Top Employers and Business Insurance as A Best Place to Work?   Randstad is seeking service-oriented professionals to join our insurance industry client, headquartered in Worcester, MA. This position is a permanent placement (direct hire) in a full time Responsibilities: Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customersProcess policy change and policy issuance transactions online, received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction.The work schedule will vary. However, you can expect to work a shift between the below hours of operation (in Eastern Time). You will work 7.75 hour shifts, 5 days a week. Hours are Monday through Friday, with working a rotating Saturday.8:00 am through 9:30 pmMust possess a Property & Casualty License or PL License Skills: Active ListeningInsuranceAdapting to ChangeLicensingpersonal lines licenseCall Center SupportCustomer ServiceSales SupportProperty and Casualty License (2 years of experience is preferred) Qualifications: Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you seeking an opportunity to join a nationally recognized Property & Casualty (P&C) Insurance organization? What about an organization recognized by Forbes as One of America's Top Employers and Business Insurance as A Best Place to Work?   Randstad is seeking service-oriented professionals to join our insurance industry client, headquartered in Worcester, MA. This position is a permanent placement (direct hire) in a full time Responsibilities: Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customersProcess policy change and policy issuance transactions online, received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction.The work schedule will vary. However, you can expect to work a shift between the below hours of operation (in Eastern Time). You will work 7.75 hour shifts, 5 days a week. Hours are Monday through Friday, with working a rotating Saturday.8:00 am through 9:30 pmMust possess a Property & Casualty License or PL License Skills: Active ListeningInsuranceAdapting to ChangeLicensingpersonal lines licenseCall Center SupportCustomer ServiceSales SupportProperty and Casualty License (2 years of experience is preferred) Qualifications: Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina (remote)
    • temp to perm
    • $27.39 per hour
    Are you an EXPERIENCED professional in the brokerage field or have experience with foreign exchange and trades? Randstad is seeking a Business Execution Associate to assist a large financial client within their corporate investment banking line of business. This position can be fully remote but requires an analytical background or experience using Pegasystems is a plus! The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly paysalary: $27.39 - $27.39 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilitiesCapital Markets, Corporate Investment Banking line of business doing foreign exchange and wiring Handle foreign exchange trades and transactions for corporate clients (google, amazon) Testing items and defects in Pega environment  Resolve defects and resolve enhancements Validating items that are supposed to be in the system, pointing out errors, etc.  Experience using Pegasystems is a plus but can be taught while on assignment Putting out reports via Excel - pulled from Pega system and reformat in Excel  SkillsPegaWiresTradesProject ManagementForeign Currency ExchangePegasystemsExcelAnalysis - RiskWire TransfersIT - Business IntelligencebrokerageQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you an EXPERIENCED professional in the brokerage field or have experience with foreign exchange and trades? Randstad is seeking a Business Execution Associate to assist a large financial client within their corporate investment banking line of business. This position can be fully remote but requires an analytical background or experience using Pegasystems is a plus! The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly paysalary: $27.39 - $27.39 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilitiesCapital Markets, Corporate Investment Banking line of business doing foreign exchange and wiring Handle foreign exchange trades and transactions for corporate clients (google, amazon) Testing items and defects in Pega environment  Resolve defects and resolve enhancements Validating items that are supposed to be in the system, pointing out errors, etc.  Experience using Pegasystems is a plus but can be taught while on assignment Putting out reports via Excel - pulled from Pega system and reformat in Excel  SkillsPegaWiresTradesProject ManagementForeign Currency ExchangePegasystemsExcelAnalysis - RiskWire TransfersIT - Business IntelligencebrokerageQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • monroe, north carolina
    • temp to perm
    • $20 per hour
    This job requires you to have a background in the warehouse industry. You will have your own office and will be required to make the cards for the warehouse. You will have to be proficient in excel, bill of lading, PPD & add, and shipping collect. Fake nails are not allowed in this posiiton. You will be typing on a computer most of the day.salary: $20 - $20 per hourshift: Firstwork hours: 8 AM - 3:30 PMeducation: No Degree RequiredResponsibilitiesThe employee will have their own office. They will be helping to process the shipping and receiving cards for the warehouse. They are required to use excel. The essential functions of this role include:working in a smoke free environmentSkillsTyping SkillsCustomer ServiceshippingreceivingBasic Computer SkillsExcelActive ListeningTelephone EtiquetteBasic Software Skillsbill of ladingshipping collectQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    This job requires you to have a background in the warehouse industry. You will have your own office and will be required to make the cards for the warehouse. You will have to be proficient in excel, bill of lading, PPD & add, and shipping collect. Fake nails are not allowed in this posiiton. You will be typing on a computer most of the day.salary: $20 - $20 per hourshift: Firstwork hours: 8 AM - 3:30 PMeducation: No Degree RequiredResponsibilitiesThe employee will have their own office. They will be helping to process the shipping and receiving cards for the warehouse. They are required to use excel. The essential functions of this role include:working in a smoke free environmentSkillsTyping SkillsCustomer ServiceshippingreceivingBasic Computer SkillsExcelActive ListeningTelephone EtiquetteBasic Software Skillsbill of ladingshipping collectQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temp to perm
    • $17.33 per hour
    If you are looking for an entry level position for Customer Service or Call Center Representative who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for a Customer Service Representative to help handle wire transactions in the banking industry. More job details below!  We are looking for a candidate that can speak Spanish fluently and can work M-F 8am-4:30pm The Benefits of working with Randstad!:  --Potential for temp to hire with the client --Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k --Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish.  --Weekly pay!  salary: $17.33 - $17.33 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: No Degree RequiredResponsibilities Working in a call center and on the phones 98% of the time. Must be able to speak English and Spanish fluently to connect with the customers. 3 Monitor Set-Up with 6 applications. Must be able to multitask and learn to move through the applications quickly over time. Handle Wire Transactions initial wires and cases/wire issues Respond and resolve customer inquiries and complaints.  Support customers with inquiries on financial products and services. Identify ways to improve customer experience within established procedures.  Interact with the customer service team as well as internal/external customers on incoming questions and concerns. SkillsTelephone EtiquetteActive ListeningBasic Computer SkillsSpanishQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    If you are looking for an entry level position for Customer Service or Call Center Representative who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for a Customer Service Representative to help handle wire transactions in the banking industry. More job details below!  We are looking for a candidate that can speak Spanish fluently and can work M-F 8am-4:30pm The Benefits of working with Randstad!:  --Potential for temp to hire with the client --Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k --Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish.  --Weekly pay!  salary: $17.33 - $17.33 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: No Degree RequiredResponsibilities Working in a call center and on the phones 98% of the time. Must be able to speak English and Spanish fluently to connect with the customers. 3 Monitor Set-Up with 6 applications. Must be able to multitask and learn to move through the applications quickly over time. Handle Wire Transactions initial wires and cases/wire issues Respond and resolve customer inquiries and complaints.  Support customers with inquiries on financial products and services. Identify ways to improve customer experience within established procedures.  Interact with the customer service team as well as internal/external customers on incoming questions and concerns. SkillsTelephone EtiquetteActive ListeningBasic Computer SkillsSpanishQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temp to perm
    • $20.48 per hour
    Our client is looking to fill several Fraud & Claims Representative roles on thier their Online Fraud Detections team. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in Charlotte, please review and apply today!  Benefits of working with Randstad include weekly pay, 401K and benefits, and career coaching.  Apply here with your updated resume today! *To qualify for this position you should have at least one year of prior financial/banking experience.*salary: $20.48 - $20.48 per hourshift: Secondwork hours: 2 PM - 11 PMeducation: No Degree RequiredResponsibilities Balances exceptional customer service with investigative research while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.  Customer contact is made through inbound and/or outbound calling to complete investigation.  May also involve contacting third parties for research.  Establish rapport with customer to de-escalate difficult and sensitive information as a part of resolving a claim.  Mitigate risk by effectively authenticating the identity of customers to prevent further fraudulent activity.  SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Our client is looking to fill several Fraud & Claims Representative roles on thier their Online Fraud Detections team. This position is temp to perm and can turn into a long term opportunity with the company. If you are looking to get your foot in the door with a major financial institution in Charlotte, please review and apply today!  Benefits of working with Randstad include weekly pay, 401K and benefits, and career coaching.  Apply here with your updated resume today! *To qualify for this position you should have at least one year of prior financial/banking experience.*salary: $20.48 - $20.48 per hourshift: Secondwork hours: 2 PM - 11 PMeducation: No Degree RequiredResponsibilities Balances exceptional customer service with investigative research while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.  Customer contact is made through inbound and/or outbound calling to complete investigation.  May also involve contacting third parties for research.  Establish rapport with customer to de-escalate difficult and sensitive information as a part of resolving a claim.  Mitigate risk by effectively authenticating the identity of customers to prevent further fraudulent activity.  SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningEmpathyCall Center SupportCustomer supportOffice SupportCustomer RelationsTechnical SupportClaims ProcessingProcessorClaimsFraud InvestigationQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • charlotte, north carolina
    • temporary
    • $20 - $21 per hour
    • Remote/Onsite: Onsite  • Work Schedule: 8 hour shift (determined after training) between center hours of 7 a.m. to 9 p.m. • Training Schedule: 3 weeks. Time of training TBD • Pay Rate: $18/hr, $19/hr bilingual • Background Check: Yes Position Summary Epiq Systems Class Action business operates a call center to handle potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions. Essential Duties and Responsibilities • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor.salary: $20 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilitiesEssential Duties and Responsibilities • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor. Job Qualifications and Requirements • Good verbal and written communication skills • Dependable and able to adhere to schedule • Effective problem solving skills • Effective listening skills • Customer service orientation • Attention to detail • Ability to work effectively in a high volume and sometimes stressful work environment. • Ability to read, write and speak English • Ability to sit at work station for long periods of time. SkillsTyping SkillsCustomer supportCustomer ServiceCall Center SupportQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • Remote/Onsite: Onsite  • Work Schedule: 8 hour shift (determined after training) between center hours of 7 a.m. to 9 p.m. • Training Schedule: 3 weeks. Time of training TBD • Pay Rate: $18/hr, $19/hr bilingual • Background Check: Yes Position Summary Epiq Systems Class Action business operates a call center to handle potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions. Essential Duties and Responsibilities • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor.salary: $20 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilitiesEssential Duties and Responsibilities • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor. Job Qualifications and Requirements • Good verbal and written communication skills • Dependable and able to adhere to schedule • Effective problem solving skills • Effective listening skills • Customer service orientation • Attention to detail • Ability to work effectively in a high volume and sometimes stressful work environment. • Ability to read, write and speak English • Ability to sit at work station for long periods of time. SkillsTyping SkillsCustomer supportCustomer ServiceCall Center SupportQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
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